*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Very bad. Used the app at the time of ordering. The fact that the conditions for calculating cashback have changed there is not visible. More precisely hidden so that you cannot see when you act out of habit. Didn't expect this from Letishops
Albert, hello!
Thank you for your comment.
Before making purchases with cashback, we recommend that you familiarize yourself with the terms and conditions published on the store page. This is very important because they can be updated. We also sent letters to users with information about the importance of adding a product to the cart after switching from our service.
If you have any ideas for improving the communication method, please let us know.
We are ready for dialogue.
Sincerely,
LetyShops team
I absolutely agree with Alexander Morozov. It was necessary to warn in advance about the conditions for providing a cashback during the promotional period. I spent 6000 rubles, but there will be no cashback. That's great !. This is already something interesting. Beginning of the End? Previously, during the sales period, they gave an additional percentage of cashback. And now the conditions are designed for suckers. I didn’t recognize / didn’t read / didn’t get the letter - it’s my own fault. And we have nothing to do with it. And the answers to such letters are like a robot replies. "Do not be discouraged. Buy one more time faster. You will still have time." It's not fair somehow. I was on another service. ePN is called. So they took my money for themselves. And I was not the only one. And they: "and we have nothing to do with it." And you go there too. Well, it's just a shame ...
Good day!
Thanks for the comment.
We are also interested in automatic cashback accrual. Only in such cases we receive a commission for orders. We do our best to provide users with complete information about the process of making purchases with cashback.
The recommendation to add items to the cart after switching from our service is fixed in the rules for making purchases with cashback. For convenience, at the time of the sale, the information was posted on the store page on March 22. We advise you to familiarize yourself with the conditions published on the store page before placing each order. A hint about filling the basket was also placed in the letter that was sent to users by email.
If you have any questions or suggestions regarding more convenient placement of information, please write. We are ready for dialogue and look forward to further cooperation.
Sincerely,
LetyShops team
I never had any problems with Ali, but today I made the transition and made a purchase, but the cashback was never credited.
Hello Leonid!
Thank you for writing.
We have created an appeal to understand the situation and return the cashback. We will wait for your answer in the "Help" - "My requests" section.
Sincerely,
LetyShops team
I understand. The conditions for calculating cashback may change, but why not write about it directly in the newsletter? Now there is a sale. As usual, I put the goods in the basket for several days. Then he made the transition and paid. I always did this and everything was always credited. And today I paid, but there is no cashback. What's the matter ... But it turns out that it was also necessary to place each product in the basket only after the transition, but I read about it only after the purchase. I make purchases several times a month (the withdrawal is already more than 14,000) and, apparently, every time I have to go in and read the rules for calculating cashback ... Honestly, it looks like a reason not to charge cashback. An order for 20,000 down the drain ... I didn't expect it.
Good afternoon, Alexander!
Thank you for your feedback.
In order for the cashback to be recorded automatically, we recommend that you always add items to the cart after switching from LetyShops, regardless of the store. You can save the product you like in "Favorites".
For the period of the promotion, special conditions may also apply. If there are any, be sure to place information in the store description. Until the sale is over. You will still have time to make profitable purchases and get cashback. If you have any questions - write.
Sincerely,
LetyShops team
the service is good, just lower the minimum threshold for withdrawing rubles to 200 please
Sergey, hello!
Thank you for your wish.
At the moment, the minimum withdrawal amount is 500 rubles. If there are any changes, we will definitely inform you.
If you have questions about the service - write. We are in touch :)
Sincerely,
LetyShops team
I fully agree with the previous speaker - it is necessary to reduce the minimum withdrawal amount, since many purchases could have been made on her long ago
Hello Sergey!
Thank you for your feedback.
If there are any changes in the withdrawal restriction, we will definitely inform all users. Follow our newsletter so you don't miss anything.
Happy shopping!
Sincerely,
LetyShops team
Add search on Aliexpress special rates page
Good day!
Thanks for the comment.
We passed the request to the department that is responsible for filling the site.
If possible, the idea will be implemented :)
Have a great weekend.
Sincerely,
LetyShops team
Make the withdrawal threshold lower, while 500 r accumulates, several years will pass!
Hello Sergey!
Thank you for your wish.
The minimum withdrawal amount on our service is now 500 rubles. If it changes, we will definitely inform users.
We often hold promotions and contests related to increasing cashback so that our clients can accumulate this amount faster. Follow our newsletter not to miss the best deals. :)
Have a good day!
Sincerely,
LetyShops team
I paid for the order, cashback did not come
Hello Sergey!
Thank you for writing.
We will try to help, but this requires your help. We will be grateful if you answer us on the appeal. It can be found in your personal account, section "Help" - "My requests".
We are looking forward to your feedback.
Sincerely,
LetyShops team
Goods purchased up to 500 rubles cashback were credited pending. For goods more than 1500 rubles, I did not even get into waiting.
Good afternoon, Eugene!
Thanks for the comment.
The order amount does not affect the cashback accrual. The process is automatic.
If cashback does not appear in your personal account, we also do not receive a commission for the order.
To find out the reason for the loss, we created a case for the care service.
The manager is awaiting your reply in contact # 1596092.
We look forward to your feedback.
Sincerely,
LetyShops team