Зверни увагу!
Greetings, I want to leave a review about this irresponsible store!! I ordered some diapers, they sent the wrong ones, they were cheaper and the wrong kilograms! I am writing to support, and they will contact you on the third day! I know they are waiting for 14 days to come out! Do not recommend, avoid them!! Order number 2313049 is large by almost 4 thousand, and you are so with customers
Good afternoon, Lino :)
I apologize for the wait and the inconvenience caused by the order :(
For our part, we do everything possible to ensure that our Guests are warned about all changes to products and currently in each product card, we indicate that:
The information on the technical characteristics, the delivery package, the country of manufacture and the appearance of the product is for reference and is based on the latest available information from the manufacturer. As soon as the manufacturer provided the correct photos, they were immediately changed on the website.
I am very grateful to you for your understanding in this situation, and for agreeing to the gift and giving us a chance to make amends - we will definitely do everything possible and impossible to justify your trust!
You are always welcome in our market and thank you for choosing us :)
Valentine | Quality control service specialist
0 800 75 83 68
I have been ordering through this cashback service for a long time, everything is delivered on time and in full. Cashback will be credited two months after receipt. There was a birthday promotion and I saw the ad even on other platforms. The order was placed on 08/08/23, and it was delivered on 08/25/23, but not all the goods arrived. The hotline phones do not answer, I wrote to the chatbot, the live chat on the website took a long time to answer. One position was still missing, maybe there was a failure in the system, or the product was not available, for my waiting they gave a promo code until the end of this year. A good online store, but you need to expand the staff and make your app
Good afternoon, Tamaro :)
Thank you for your feedback and please forgive me for letting you down with the timely shipment of the order :(
We do our best to avoid such delays :)
We will improve our processes to be more convenient and faster :)
I am grateful to you for the opportunity to rehabilitate, and I will be glad if you take advantage of the fixed discount :)
We are waiting for your new orders and are always welcome in the market of important items :)
Have a nice day and a peaceful sky to all of us!
Alexander | Quality control service specialist 0 800 75 83 68
Good store. Often I make orders from them for various ranges of goods; alcohol, groceries, baby food, cosmetics and household chemicals. Prices for goods are among the lowest on the market, especially during the promotion period. A nice addition is the cashback from the letyshops.com service. Basically, cashback is credited automatically. There are minor problems with cashback accrual, but mainly due to the ambiguous interpretation of the wholesale positions indicated in their TABLE, which is linked when you go to the store's website. But basically all the disagreements that arose and were resolved in my favor, both by the store and by the letyshops.com service itself. About letyshops.com: in my opinion, this is the best service I know. Recently, there have been delays in withdrawing cashback, but in the end, all payments were credited to the card. I recommend the store and service to everyone.
Good day!
Thank you for taking the time to share your shopping experience with us. =)
The LetyShops team
I placed the order on August 9, 2023 - I paid everything. Ok, they write on the website that the delay is 3-4 days. But more has already passed. I wrote to support - well, they promised to send it faster. But no, they didn't send it. It turns out that I have to claim my order :):):)
Elena, good day :)
Thank you for your feedback ;)
I am sorry that you were delayed with the delivery of your order and were misinformed about the date of shipment :(
As I promised, I will follow up on the shipment, and I will do everything possible so that in the future our Guests receive everything on time and do not have to "claim" their orders ;)
I will be glad if I managed to solve the situation for you and you will give us a second chance in the future :)
Have a nice and peaceful day!
Catherine | Quality control service specialist 0 800 75 83 68
MAUDAU UA store
I didn't like it at all! I am placing an order for more than 1,500, the promo code does not work, and I have as many as 2 of them, delivery is paid, although in the conditions until 15.08 it is free! I wanted to advise my girlfriends, but I won't. why do they have such problems? why spend a lot of time, energy and nerves to place an order at this store?! I DO NOT ADVISE!
Good afternoon, Julia :)
Thank you for your feedback ;)
I am sorry that you had to face an unpleasant experience during your first purchase in our market; (Indeed, delivery for orders from UAH 1500 is free with us, and even when orders are split, its cost is charged only once :)
I will always be glad to see you in our market, I hope you will give us a second chance, and the discount I fixed for you will be a pleasant bonus when buying ;)
For any questions, you can contact our Support Service number 0 800 75 83 68 or chat on the website https://maudau.com.ua/ - I and my colleagues are ready to help :)
Peaceful sky to all of us!
Catherine | Quality control service specialist 0 800 75 83 68
MAUDAU UA
Great online store, I recommend it. Permanent promotions, sales, a wide assortment, points to your own account are also credited in addition to cashback. Cashback was accrued on time and in full. Only with the last order, I received a message that the cashback was rejected, but everything is according to the rules - the order used a promo code sent by Maudau, but which was not published here on Letyshops. So no complaints. And with the promo code, the benefit turned out to be better than the cashback here, so it's okay. I recommend the store!
Thank you for sharing your experience. We wish you a successful shopping!
The LetyShops team
Cashback appears clearly, quite fast delivery and quick crediting of cashback. About a month is enough for everything.
Ordered Everything is great. Sent quickly)
The order was sent quickly, I received everything intact) they even made sure that the jar did not open during transportation (they taped it) the order took 1.05 cashback has not yet been credited
Good day!
Thanks for the feedback :)
Cashback will be credited to the balance after the commission is transferred by partners within 60 to 90 days.
The LetyShops team
It's not nice to be taken for a fool! I made an order, paid, there were only 2 products in the order... They called me and informed me that they had to cancel my order because the goods are in different warehouses, and the accounting department will not miss it! can send me cashback, 10% in this case does not accrue! but my already paid money will be returned to me within ! ATTENTION! 11 days!!! This does not suit me at all and I explained it quite clearly... The money was returned in 15 minutes. 20.04 I am placing an order again (already taking into account the education about different warehouses)))) one product worth UAH 1600. They are calling, they say that the goods will be sent to me on 27.04!!! I have to wait at least 8-9 days, but I agree... and I'm waiting... in the evening of April 27, I call the store to find out the parcel number, but they tell me that they can't send me my order!!! They didn't even apologize, but the order contained only "Haggies Elite Soft" diapers4. ))) I do not recommend this store to anyone!!! Take care of yourself, your family and your time!!!
Svetlana, good day :)
Thank you for your feedback and detailed description of the situation :)
I am very sorry that there were so many difficulties with the processing of your orders with the availability of the product and the payment :(
I will definitely do my best to ensure that such situations do not happen and that shopping is only a pleasure :)
I hope you will accept my gift to you as an apology and give us a second chance in the future :)
Have a nice day and a peaceful sky!
Catherine | Quality control service specialist
0 800 75 83 68