Purchases at Mamaearth with cashback in Philippines
- for products which value is Rs 50 or less;
- for orders with a value of more than Rs 4,000 on prepaid basis;
- for the 3rd and all next orders for the same client's ID;
- for bulk orders;
- for gift cards/free and trial products;
- in case of using any third-party coupons. Only valid coupons issued by Mamaearth official website can be used;
- for orders made using partner coupons (codes distributed by Mamaearth in Phonepe, Paytm, Gpay);
- if a coupon with more than 20% discount has been used.
- It may take up to 3 days for cashback for your order made on Mamaearth to appear in your account with "Pending" status.
- Due to the shop's T&C any request for the lost cashback should be submitted till the 5th of the month next after that in which a corresponding order was made. Any request submitted later than that will be rejected automatically.
- Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
Reviews on Mamaearth (19)
Therefore, we publish only our customers' reviews.
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Not giving cashback more than 1 week gone I ordered and my order was also delivered to me but cashback not received also I contacted customer care but nothing happened
Hello!
We contacted with our partners to clarify the reason of losing cashback. It takes about 6 weeks to get the reply, so we need to wait. Manager will contact you as soon as he receives a response.
Regards,
LetyShops team
it not giving cashback after delivered order my cashback show in pending few many days
Hello.
Partners need time to check order information and data transfer. The waiting terms are available on the store's page on our site.
Sincerely,
LetyShops Team
Ordered Yesterday from mama earth after completion of payment and even delivery of order .now it's showing you have not ordered anything. where is my cashback?? even not showing in pending section..worst service and support by team letshops
Hello.
We did not receive the information about your order. We have already sent the request to our partners to clarify the reason of losing cashback.
Sincerely,
LetyShops team
it not giving cashback after contacting the customer care also.
Hi.
We sent the request to our partners to clarify the reason of losing cashback. It takes about 6 weeks to get the reply. Please, let's wait together.
Sincerely,
LetyShops team
very bad service, I ordered from mama earth after completion of payment now it's showing you have not ordered anything. where is my cashback?? completely fraud and I request all youtubers not to promote such fraudulent apps on their channel.
Hi.
We are so sorry that you are unsatisfied. We will try to help with cashback. Please contact our support team via mail support@letyshops.com.
Sincerely,
LetyShops team
very bad service where is my cash back I ordered. on mama earth
Hi.
We are so sorry that you are unsatisfied. Our service has very kind support team which is ready to help you to resolve issue. Please contact our managers via support@letyshops.com.
Sincerely,
LetyShops team
