I never get the cashback, I always have to claim it.
Hello!
We apologize for any inconvenience you may have experienced. Don't worry, we've already sent the request to our partners and look forward to a prompt and positive response.
I always have to file a lost cashback claim. + it's a pity that you can't get cashback on orders with a discount code for VIP points.
Good morning!
Cashback appears based on information from partners. If it doesn't appear, it means something influenced it.
We see that our specialist has already contacted you and is monitoring the solution of the situation.
LetyShops team