Cashback is credited for booking of hotels and apartments only.
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Since December 2017, there are 3 cashback expectations, and in the middle of March 2018. It's time to introduce compensation for a long waiting time or switch to another cashback service. Rating: -1
Hello!
Thank you for your feedback. Unfortunately, there was indeed a technical error in the transmission of information. We checked the data with partners and found out that your reservations were confirmed, but the information in your personal account did not have time to update. At the moment, cashback has already been credited to your balance.
We hope that in the future, each of your cashback will be credited without such difficulties.
Have a good day!
Sincerely,
LetyShops team
3 months and 7 days have passed since the check-out from the hotel, and the cashback has not yet been confirmed. At the moment, for the first time I do not receive confirmation, but an unpleasant situation
Hello!
Thank you for your feedback. Evgeny, we have good news for you. Booking.com has confirmed your booking and cashback has already been credited to your balance.
If you have any questions, please contact.
Sincerely,
LetyShops team
It took 2 months from the moment of leaving the hotel and half a year from the date of payment. Cashback has not been credited yet, it hangs in the "Waiting" status. It's a shame! The desire to use this service on Booking is no longer a desire.
Good afternoon, Nadezhda!
Thank you for your feedback. We are glad to inform you that the cashback for your order has already been credited to your balance. Check the accrual in your personal account.
If you have any questions or wishes regarding the work of the service, please contact us, we are always open to communication.
Sincerely,
LetyShops team
It has been 100 days from the date of payment (and check-out) from the hotel by booking on Booking.com. Cashback is still pending.
Maxim, good afternoon!
Thank you for your feedback. We checked the information and noticed that the cashback for the order has already been confirmed. Congratulations on achieving LetySilver status :)
Please contact if you have any questions. We will be happy to answer.
Good evening to you!
Sincerely,
LetyShops team
The situation with non-cashback accrual arose for the first time! The trip took place in early November, now it's mid-March, but alas ... And, of course, after such a long period of time, I couldn't find a check, I didn't expect a catch /
Hello Elizabeth!
Thank you for your feedback.
Do not be discouraged, please. It's nice to inform you that the cashback for your order has already been credited to your balance :)
If you have any questions or difficulties - write. Have a great mood!
Sincerely,
LetyShops team
It has already been 72 days since the moment of stay and more than 5 months since the date of full payment on booking (booking without the possibility of a refund). There is no cashback. A very strange situation. It's a shame for the service if it is really so unstable.
Hello!
Thank you for your feedback. It's nice to announce that the cashback for your order has already been credited to your balance and is available for withdrawing funds :)
If you have any questions - write, we will be happy to answer you.
Have a good mood!
Sincerely,
LetyShops team
I make a lot of bookings for the company. Cashback is almost always credited on time. There were several cases when cashback was not credited, but the Support Service always helped in this situation. Overall, I am satisfied!
More than 75 days have passed since the moment of leaving the hotel, the cashback has not been credited, the support service takes time and writes to wait, wait and wait again with the hope that I will take it off and forget.
A HUGE MINUS - you give such advertising, claim that the best on the market, but in fact nothing comes on time, I mean purchases on the booking, only after long explanations and showdowns are they credited cashback
Good day!
Thanks for your feedback. We ask you not to be upset. On average, cashback for bookings from the Booking.com service is credited within 60 days from the date of actual check-out from the hotel. However, some orders are credited earlier than the specified date, some later.
Having checked the statistics of order confirmation from this service, we found that the maximum processing time for information is up to 90 days.
The manager with whom you are communicating in circulation will certainly control the process of crediting funds. In case of any difficulties, he will definitely contact you.
Hope for your understanding. Have a good day!
Sincerely,
LetyShops team
73 days have passed since the departure. There is no cashback. The support service, which promises to "help in solving your question," asks to "wait and be patient" ... Asks the same questions: were there any coupons, discounts .... checks, statements. And no movement ..... Soon 9 months will pass from the moment the payment went through.
Hello!
Thank you for your feedback. Based on the results of the request, the cashback for the order has already been credited to your balance from the company's funds, so that you do not expect automatic crediting for such a long time.
If you have any questions - write. We will be happy to answer.
Sincerely,
LetyShops team
About 65 days have passed, but the cashback has not been received. This is the first time I come across such a long wait.