Cashback is credited for booking of hotels and apartments only.
Attention:
You may lose your cashback if you have searched for other offers on price comparisons or similar websites. That's why we recommend that you delete cookies from your browser before clicking through from LetyShops to the store. More information can be found here.
I thought that they were not going to give it to me because of the comments I had read and I even kept the invoice just in case as they recommended but it was not necessary. They just gave me the cashback (almost 2 months since the trip). Or zero problems. :D
It is the second time that I take a hotel through Booking in letyshop and they do not give me my Cashback and I see that the same thing happens to many people.
Hello!
We are sorry that you had such an experience with Booking.com. To solve this inconvenience, you have to create a request for cashback search after check out of the hotel, attaching the required confirmation. If you have any questions, feel free to contact us through the Help section of your personal account.
Greetings!
The LetyShops team
Ridiculous. I have made I don't know how many reservations with Booking already from Letyshops (5 or 6) and none of them have recognized me the cashback although I always met the requirements for it. In some cases I have opened an incident and after 5 months I still do not have a response from them, it seems to me that they lie a bit. I'm going to stop booking on Booking through this app, not because they don't give me cashback but because they're not honest.
Good afternoon, Maria!
We are very sorry that you have such an opinion about us.
If for some reason the cashback does not appear, this means that the store has not sent any remuneration for your order. Therefore, we have to send the applications to the partners. Since the processing of reservations occurs only after check-out from the hotel\accommodation, we cannot expedite it on our end. We have already rewarded you with cashback for one of your reservations. Regarding another request, we will wait a little longer until the partners respond to us. We look forward to your understanding and patience.
All the best!
The LetyShops team
Two purchases made in Booking in 3 days, none of them comes out as pending. I've never had a single problem on other cashback websites... but something is wrong with Letyshops
Hello, Gerardo!
We are very sorry that you had such an experience. If for some reason the cashback is not registered in the system automatically, it means that we do not receive the commission from our partners either. We see that you have an open consultation on this case. Our agent Tina will remind you about the invoice that confirms the accommodation and then you can open the incident.
All the best.
The LetyShops team
I have been using it for 2 years a lot and there is never any cashback back
Hello david!
We understand your emotions. Unfortunately, the partners have refused the cashback for your purchases. If the Booking conditions have not been broken, please open a dispute so that we can help you.
Greetings!
The LetyShops team
in January I booked a stay for 2 days in a hotel and I had to claim the cashback because it does not appear I hope they do not deny it and letyshop have to give it to me, because I book all the trips I do through booking, and I have always had a good opinion from them
Hello!
We see that you already have a request to search for the lost cashback. Our agent Nastia is monitoring the processing of your application in query #2665239. We hope that we receive the response from Booking soon and that situations like this do not happen again in the future.
Greetings!
The LetyShops team
I thought that it would also be valid for flights made through booking, but that is not the case since the cashback never arrived.
Hello!
Yes, the Booking cashback is credited only for hotel and apartment reservations. If you have questions, do not hesitate to write to us through the Help section.
Greetings!
The LetyShops team
It's all a scam, twice that I made the reservation from Leyshop both times they denied me the cashback, in addition to providing an invoice as they requested me "to avoid it" and take it complying with the conditions.
Hello, Marina!
We are sorry that you have such an experience with Booking. We see that you have an open consultation on this case. To understand the exact reason why your cashback for your reservations has been declined, we need to communicate with our partner. Don't worry, if you have any questions, contact our agent Tina through the Help section and she will help you.
All the best.
The LetyShops team