*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
A few weeks ago I took advantage of the 25% cashback they had in the store. I could buy a maximum of 5 garments and they gave me a maximum of € 5 for each one, they only credited me for the return of one of the garments (coincidentally the cheapest) and when I opened a claim they gave me € 0.40 (when I should have received more than € 10 for what I had spent) and they told me to do things right next time (I paid for everything in the same order so if they credited me 25% of a garment they should do the same with the rest since I did the same steps in all). Anyway, a disaster.
Hello Vanesa.
We regret that such a situation has arisen. For our part, we try to help our users get a refund. But unfortunately, we do not always have the opportunity to make up the full refund amount lost from our account. If for some reason you do not get the cashback of the orders placed with us, we will also be left without remuneration.
We hope this does not happen again and your purchases are successful.
Sincerely,
LetyShops team
It works perfectly! They make the refund. What is not clear to me is whether "clothing" also includes footwear.
Hello,
thanks for your review.
Shoes are not included in the Clothing category :)
Sincerely,
LetyShops team
Good afternoon, I made a purchase for which a cashback of € 2.77 was generated, being confirmed by email by Letyshops. Later I confirm that I have received the item, but Letyshops only pay me € 0.78. And when I claim the rest of the money, they only give excuses not to pay the € 1.99. They are scammers!
Hello.
We are sorry that you have such an opinion. When the order is pending, the cashback amount is not final. As you made the purchase of the category with 1% return while the refund was increased to 5 times, you received the cashback with the 5% return rate.
We see that you have an open query on this topic. Please reply to our manager so he can help you.
Sincerely,
LetyShops team
They give a few cents or a few euros, depending on the product. It's not much, but it's something.
At the moment happy with the service. I had a problem with two orders that did not appear as cash back, but after requesting and delivering what was requested they have credited me. So I see that they are doing their part.
Like the rest of the comments, I do allow myself the luxury of drawing hasty and more than justified conclusions. After the transaction is not credited and the claim is filed, the solution that Letyshops gives is to do it better the next time, (Even if you have bought more times and have done the same process well). When the purchase amount exceeds a large amount of money, magically the transaction is lost and letyshop does not register it, thus leaving the user without their cashback. In addition, putting the subsequent claim, the solution they give us is "do it better next time" Quite unhappy about the randomness of registering or not registering transactions, in addition, this unfortunately occurs with more stores within letyshop ...
Hello.
Thanks for your review.
Unfortunately, sometimes there are situations where the refund is lost for some reason. We also do not receive a refund on such occasions.
If you have any unresolved issues, you can always contact our support team at support@letyshops.com.
Greetings.
Sincerely,
LetyShops team
I placed a lot of orders on AliExpress and the money is not credited. The order is delivered
Hi amanda.
Each of our partners has their own estimated period of time to transmit information and remuneration for the order. You can see them on the store page and in your personal account. For example, it may take 75-120 days for the Aliexpress cashback to be credited.
We see that you have an open query for this problem. Our manager will help you if something goes wrong :)
Sincerely,
LetyShops team