Over the past months, I have been very disappointed with this site. Before that I used it - everything was fine. Yes, there were some shortcomings, but they were few. During the year of use, I contacted the support service only once. But over the past couple of months I have already written appeals several times, although they were all useless. Cashback is no longer accrued for large orders, and no problems for small items. The support service does not solve the problem in any way - they themselves do not know why it was not credited, then I suddenly began to make orders incorrectly, then something else. As a result, I have not achieved a cashback for a single large order made recently. They give a type of bonus in the amount of 10-15 rubles.))) Laughter is simple)
Hello!
The user's order data is automatically sent to the service after the purchase. If this does not happen, we do not receive a commission from partners, with which the cashback is generated. This also makes us sad, believe me.
We understand that contacting the care service takes time, but only with information about the purchase we can figure it out and help.
Unfortunately, AliExpress does not consider applications for lost cashback, so there is no way to contact the store. We tried to support with a bonus from the company's funds.
Sincerely,
LetyShops team
People do not order from here here you will be deceived. I ordered a smart watch as I was told that they are original, but one woof came .... oh. I give this site -10,000 stars
Hello Mikhail!
We do not shop or sell products. You probably encountered scammers who introduced themselves as the name of our service. We advise you to make purchases only on trusted resources, and also, please contact the support of the store where the smartwatch was purchased.
Sincerely,
LetyShops team
The porridge dripped up to 180 rubles, then I had to knock it out. For every order. And it also happens: Unfortunately, we did not receive a reward from partners for ordering xxxx. We wanted to please you, so we credited a bonus from the company's funds. http://joxi.ru/gmvy6pjF1LNgMr. And they sent 10 rubles. Like letyshops partners, not mine. My partner is letyshops on my order. 10 rubles from 700+ per order. So shta ...
Good day!
Situations of losing cashback also upset us, because if the order is not automatically displayed in the personal account of the service, we do not receive anything from partners.
Loss can be influenced by several factors, including:
- work of third-party extensions in the browser;
- visiting other sources while making a purchase;
- violation of the terms of the store.
We tried to support with a bonus from the company.
We hope that the manager's advice will be useful when placing future orders.
Sincerely,
LetyShops team
I would like to thank Anna Abdulhak for her help and assistance !!!! Anya, thank you very much)) I already forgot that I was not credited with cashback ... Anna helped to return more than 1000 rubles from the order. cashback ... I don't want to leave LetyShops because of the difficulties that have arisen when ordering, since I have already withdrawn 5800 rubles with their help. I would like to simplify the design, but it turns out the other way around ... Based on the experience of communicating with the support service, I will say that they are trying, and apparently doing everything possible to help the client ...
Dmitry, good afternoon!
Thank you for the nice words about our care service! Thanks have already been conveyed to Anna :)
Some partners do have some conditions for receiving cashback, but only if they are met, the store transfers the commission.
We believe that future purchases will be recorded automatically. Thank you for being with us!
Sincerely,
LetyShops team
It's a pity, of course, but this service is useless, cashback is not credited, but is knocked out by the evidence provided in the form of various screenshots, order numbers, etc., thus it is not able to fully charge cashback. Hopefully, this service will be useful in the future, but for now there is only unreasonable advertising everywhere. "Register and save on LetyShops."
Good day!
Victor, we are also interested in automatic cashback accrual. At the moment, it is charged not for all products in AliExpress. Please send the order information to the manager. We will make every effort to understand the situation and help.
Sincerely,
LetyShops team
It used to be better. I went to the site and activated cashback, went to the product page, the extension in the browser reported that the cashback was activated. I bought it and as it turned out later, the product did not have a cashback. And the product is not cheap, almost 7k. It turns out that it was necessary to go to the site in the section, insert the link to the product and see if the cashback will be there or not. The question is, why do I need an extension from which there is no use? They completely rolled down. I will look for a replacement
Good day!
We understand that it is more convenient to check goods for cashback using the extension. AliExpress does not currently allow displaying notifications on its website. You can check the link using the checker, which is on the store page, or using the application.
We look forward to continuing our cooperation.
Sincerely,
Letyshops team
LetyShops is a good service for returning some, albeit small, but still money from purchases. The service is functional, everything works well. A few words about the support service. Responsive noble people work here, in particular Marina Domasenko. She treated my business with understanding and care. Thanks to her, part of the money was returned from the purchase, albeit not in full, but nevertheless, be that as it may, and this circumstance pleases. I wish them growth, prosperity and good health to everyone !!!
Good day!
Vladimir, thank you for your feedback :) We always try to take care of users.
Mutually best wishes!
Sincerely,
LetyShops team
This is some kind of tin. Cashback became terrible in the literal sense. From a product for 1300 rubles + with a code of 30% 19 rubles cashback: D are you serious? I looked at the story and there was much more before. You rolled down. I will finish it off and goodbye.
Hello!
Cashback is credited automatically based on information from partners. The percentage for orders in AliExpress can be from 0.5 to 5%. So far, it is impossible to determine in advance a rate for a specific product. All conditions are available on the page to go to the store, so that each user can familiarize himself before placing an order.
We look forward to continuing our cooperation with you.
Sincerely,
LetyShops team
Very good service, everything works fine THANK YOU !!!!
Worse than I could even imagine. I read a bunch of bad reviews, but due to the fact that the name of the service was heard, I decided to use it! The extension was enabled, checked several times, my status is premium, and I made purchases over $ 750, cashback did not appear at all. But the support service replied that they did not know the reason and returned 70 cents of cashback. I'm just shocked
Good afternoon, Regina!
We checked the information in the appeal. We see that the purchase was made in the amount of $ 51.14. Since we did not receive data and commission for your order from partners, we tried to support it with a bonus from the company's funds.
Compliance with our recommendations and store conditions will help reduce the possibility of losing cashback in the future.
If you have other purchases for which cashback has not been accrued, please inform the manager in the message. Let's try to figure it out.
Sincerely,
LetyShops team
Good service, everything works well, THANKS!
I do not recommend this service for refunding money from purchases. Each purchase must be carried out according to the rules of this service: full version, store, disable ad blocking, extensions. Until May 2020, the cash was accrued according to the rules 24 hours a day, but not always, you need to contact the support service to prove that you are not "an ass". At the end of July 2020, the situation is rubbish: the transitions are registered, but the cache is not credited. I don’t believe and don’t advise, there is less than 500 rubles left. on the account, I can not withdraw, purchases are not recorded. Decide for yourself.
Oksana, good afternoon!
The service is also interested so that orders are automatically entered into the system, and users benefit from online purchases.
It is important for us that the issues are resolved and that you continue to cooperate with us. We understand that contacting the care service takes time, but only with information about the purchase we can figure it out and help in case of losing the cashback.
Sincerely,
LetyShops team