I read the comments and I can't understand why people are like that. The cache site was created as a bonus to the buyer for a refund, maybe not huge, but still. I have known Letti not so long ago, but as a person, because of a hillock, the cache in it is checked much faster than in our country, and the choice of stores is just spinning. No one is forcing you to use or buy things for millions, but if you want to return a couple of rubles, you are welcome. People, be kinder. You buy a product not because of the cache, but because you need it. The return is just a bonus to the purchase, no one forces you to use it. I myself have had the cache fly by more than once due to incorrect registration of the application or purchase of goods in a store without a return. Just look at it from a different angle, it's a bonus. The management has a pleasant work and expansion, and people are easy to understand and forgive.
Hello Peter!
Thanks for sharing your opinion :)
Indeed, the whole team works every day to bring benefit and positive emotions to our users.
All good!
Sincerely,
LetyShops team
I have been using the service for a long time. Received gold status. But recently, problems have begun. Two cashbacks were not credited. With fairly large amounts. Wrote in support, answered, wait for a solution. A month has passed since the first purchase. With the second, a little less. Today I made another purchase: I'll take a look. There is no cashback yet. If it doesn't appear again, I'll take the rest of the money and go look for another service. Moreover, this is not a problem now. At the moment, I DON'T RECOMMEND AT ALL!
Good day!
Ekaterina, situations when cashback does not appear, we are also upset, believe me. In this case, we also get nothing from partners. It is important to find out the reason for the loss so that this does not happen again.
During the period of cooperation, they tried not to let down, and the cashback was credited to the balance.
We expect a response from partners together with you. We hope you change your mind and stay with us :)
Sincerely,
LetyShops team
Do not save money on your LetyShops account! After you accumulate a large amount and suddenly want to withdraw funds, then nothing will work out for you, the Service takes the money for itself! I have been waiting for payment for 16 days but it is not. Technical support is silent, you can see that this is why they have a threshold for withdrawing 500 rubles, because you are giving them less than 500 rubles, and they simply will not pay you more than 500 rubles. On the face of the fact of fraud. "Your application will be processed within 1-3 business days." already 16 days without any information and answers!
Good day!
The accumulated funds are on your balance sheet.
To resolve the withdrawal issue, please write to security@letyshops.com. We are unable to contact you by mail, which is linked to your account.
Sincerely,
LetyShops team
Nice and pleasant service Fly Shop! Yes, there are minor troubles (mostly not through the fault of LetiShop and all companies do not have connections, etc.), but the team makes every effort to quickly and efficiently fix everything. I have been using Letishop application for several years. In a word, really caring Service!
Good day!
Thanks for the nice words :)
We are glad that for 2 years you have been making purchases with our service.
Sincerely,
LetyShops team
At first, the service worked fine, but now for any problem and need to contact support, you wait 5-7 DAYS for an answer !!! By the time the answer is received, the problem is already irrelevant. So why is such a service needed then? You'd better make support via the telegram chat, as the support responds to 3-4 day calls, the answers to which the majority will no longer need, as a result, doing useless work!
Good day!
Vladimir, yes, now we are not responding as quickly as before. We will improve, because we understand how important it is to quickly provide advice to the user.
Your wish was noted. Thank you :)
Sincerely,
LetyShops team
Awful service, I have been waiting for the payment of a thousand rubles for almost the second week. I wrote to the care service, they sent me to write to the mail shop. I wrote to the mail, the answer came that the withdrawal of funds was frozen - they say there are suspicions of a violation of the terms of the service fly. OK! And in the answer they indicated that they froze, and they did not send me any notifications about the withdrawal problem and the need to confirm their purchase. It turns out if I myself did not write in support, they would simply keep silent and this thousand would remain with the organization (although it has not yet been sent). But the story does not end there, they asked for evidence (a statement of my purchase), I gave them both an extract and screenshots of the purchase with Ali !. To which I received an awesome answer "as soon as something becomes clear, we will definitely contact you!" There can be no better answer, what else can be clear ???? When you have been sent all the documents confirming the purchase! Terrible service and technical support (except for the girl from the care service, she alone quickly and adequately responded)! Never again will I use it, let them choke on this thousand for such an attitude.
Good day!
We clarified the information in the service security service. Indeed, the withdrawal of funds was frozen due to violations of the terms of service. More detailed information has been sent by mail.
Thank you for submitting your purchase details. Based on the results of the check, the manager will contact you.
Sincerely,
LetyShops team
Excellent service, very client-oriented, happy with the solution of issues. All agents are highly qualified.
Good day!
Juliana, thank you for the nice words about the service and our care managers :)
We wish you good shopping!
Sincerely,
LetyShops team
Storytellers. For a small change they charge, and for large purchases excuses begin - I'm not me, the cow is not mine. It's like with loans in Russia - everything is beautiful in the offer, but it turns out there are a lot of reservations that are hidden somewhere. I do not recommend the service.
Good day!
Rinat, we got acquainted with the appeal to the care service.
We see that you purchased a product on AliExpress, for which partners do not transfer a commission. You can check the link on the store page, as well as in our application. All conditions for calculating cashback are also available on the AliExpress page.
Sincerely,
LetyShops team
Disgusting service. The chance of a cashback return is almost zero, out of the last 5 purchases, it was possible to return cashback from a purchase in the amount of 24,000 rubles in 1% ... and then only by contacting the support service and a month of waiting. The staff works just fine, people are polite and competent. But the service itself, alas ... every time to contact support "why there is no cab" well, it's not serious.
Good day!
Ilya, we are also interested in automatic cashback accrual. Loss of data may occur due to violation of the terms of the store / purchase algorithm.
We always try to understand the reasons for non-accrual and help.
Sincerely,
LetyShops team
I received polite correct answers to all my calls to the technical service! For which I am grateful to her! I am completely satisfied with the service of those. support!
Hello Igor!
Thanks for the nice words! We try :)
Sincerely,
LetyShops team
AWESOME APP. EVERYTHING LOOKS LIKE IT'S DESIGNED TO REFUSE CASHBACKS. To get a discount, you need to go to the store through LetyShop, and you will be thrown into a completely different page, from where you will not immediately understand how to get back to the right place. You have to connect several times. If you hesitated a little while placing an order, then the cashback is disabled and you need to make the transition again, which is tedious and inconvenient. There is no question of any automatic connection. All the time you need to be on the lookout so as not to miss when the application icon turns from green to red again, and this happens very quickly. Interests and discounts are so scanty that you just don't want to bother with the tedious procedure of connecting this cashback.
Irina, good afternoon!
Our application is designed to ensure that users benefit from online shopping.
To get cashback, you just need to go from our application or website to the store page and place an order. The LetyShops extension will always remind you of the opportunity to get cashback. If it turns red, you should disable other plugins or install our extension in a separate browser for online shopping.
As for the cashback rates. They are different for each partner. We cooperate with everyone on certain conditions. The commission is not paid just like that. It is important to consider the information that is posted on the page when you go before placing an order.
We contacted you in the appeal (section "Help") to understand the situation in detail and help. Unfortunately, no response was received.
Sincerely,
LetyShops team
I had to wait a while for someone to take care of my case nooo but when a certain person has already taken care of it, wooho! Quickly, to be precise, without unnecessary boredom, as sometimes can be found in customer service departments. We'll see how with the first payouts, but so far I'm very happy, every transaction is charged.