After the refusal to return, I made a complaint and met with very nice staff, thanks to which the problem was quickly resolved.
Good morning!
We are always ready to help. :)
Yours sincerely,
LetyShops team
Previously, the service was normal, now the cashback is not only minimal, but also do not understand how, I specially made 11 purchases for the drawing, so they accrued 8 tickets and the rest of the types will not be credited because the cashback is lost, in short, the bottom is broken and they roll on
Good day!
We are sorry that there was such an opinion about the service.
The cashback rate is regulated by the store itself. We accept the terms of the partners and publish them on the page to the store so that each user can familiarize himself with the rules before making purchases.
According to the terms of the promotion, tickets were attached to orders, which were displayed automatically.
Unfortunately, there is no technical possibility to add tickets manually. But we will be happy to help you return your lost cashback. To do this, please, create an application in your personal account, in the "Orders and Finance" section, by filling out the form (on the mobile version of the site or from a computer).
There is great news. The drawing of gifts will take place today at 15:00 Moscow time on our YouTube channel .
Your 8 tickets are eligible for the raffle. Good luck!
Sincerely,
LetyShops team
I ordered from Ayherba, 3 orders in a row. All caches are lost. On the first sight, or they did not notice the transition, the second one was lost and we are waiting for 8 weeks! 3 Order they again did not see the transition! The platform slid down the baseboard! Do not work with a store and cross it off the list! And don't mislead people. Now there are plenty of other services with cashback.
Good day!
Going before buying is one of the main conditions for calculating cashback.
Unfortunately, two purchases in the iHerb store were made without transferring from us, for this reason the partners did not transfer the reward from which the cashback is generated.
Thank you for creating a request for the third order. It is being processed, please track its status. We are looking for an order in the system.
Sincerely,
LetyShops team
Cashback from 81 270 rubles was not returned. How then to respect Fly Shops. Another bottom-service
Azamat, good afternoon!
We have not received any information or commission from AliExpress for your order. The store does not consider applications to establish the reason for the loss of cashback, therefore we cannot contact partners.
We understand that you are upset. We tried to support with a bonus from the service.
We believe that the manager's recommendations will help you when making future purchases.
Sincerely,
LetyShops team
Letishops breaks another bottom. They have 8 weeks to go to the store.
Hello!
Dima, we haven't received anything for your order. We contacted partners to find out the reason for the non-accrual and to return the commission.
Since we do not cooperate directly with the store, but through a special affiliate program, we cannot speed up the process of considering the application. We are waiting with you. The question will not remain without a solution :)
Sincerely,
LetyShops team
I agree with the previous comment. As soon as the purchase is more than 500 p. so cashback is lost. The pennies all appear at once. I thought on 11.11 there were problems with the number of orders. Ordered later, also disappeared. And the bonuses at the expense of the company haha or 5.5% or 1.5%, is there a difference? We must get off this platform.
Hello Valery!
The purchase amount does not affect the process of fixing cashback in the system. The transfer of information from partners occurs automatically after the user places an order. If this does not happen, we do not receive anything from the store.
The loss of cashback can be influenced by several factors, including:
- extensions and antiviruses that are installed in the browser;
- visiting other tabs during checkout;
- non-compliance with the terms of the store or the rules for placing orders with cashback;
- an error in the transfer of information by partners.
AliExpress does not consider applications for lost orders, so we try to resolve the issue on our own by charging a bonus from the company. We hope that the recommendations will be useful, and you will stay with us :)
Sincerely,
LetyShops team
A complete scam. On Black Friday I ordered 2 laptops using different cache services. The competitor transferred 600r cashback. An hour after the order was closed. Letishops, of course, lost his cashback. Cash comes from cheap purchases, everything that is more expensive than 500 rubles is lost immediately. Continuous excuses. I order a lot, so I turn to the competitors. They just make money on us.
Good afternoon, Vasily!
We are sorry for the impression that the service works.
In case of loss of order information, we also do not receive remuneration from Aliexpress, and it is from this commission that the cashback is generated.
Let's clarify that the purchase amount does not affect the cashback accrual process.
Thank you for taking the time and creating a request for a lost order. We have already taken her to work, according to the result, our manager will contact you in appeal, as agreed.
Sincerely,
LetyShops team
I've never seen any other app that gives that much Cashback, Even sometimes i get products for free because of Cashback. But only problem i found is the Terms & Condition are not clearly mentioned, I always gets confused, Neither i will definitely give 5 star.
Hello.
Thanks a lot for the feedback :)
Here you can find general recommendations for shopping with our service. Also, some shops have their own conditions. They are available on the store's page.
If there are any questions contact our support team (support@letyshops.com), please.
Sincerely,
LetyShops team
4 stars, not 5, why? Well: I am very happy with letyshops, more than with other cashback sites, especially with the whole team and their help, customer care and even that if cashback does not appear, they pay us with the company's money! Amazing and really nice. However, one drawback is that cashbacks do not always appear on their own and you have to report it, even though you do everything according to the recommendations.
Good morning!
Thank you for your opinion. This is very important for us.:)
Indeed, there are times when cashback doesn't always come up automatically. But we are ready to do whatever we can to help, and the funds have been received. We hope that such situations will not happen again in the future.
Yours sincerely,
LetyShops team