Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті.
Yes, everything is fine, it's a pity that the cashback is so small at least 3-4% :)
Hello Andrei!
We often offer Lety codes that increase the cashback rate. Follow our news and mailings :)
Sincerely,
LetyShops team
You have to make an order twice, because the first time the cashback does not appear !!! Even if they tell you that during the day, a lie !!! It should appear immediately !!!! This is the third time I order, twice))
Good day!
Cashback may appear in your account within 24 hours after placing an order, as it takes time to transfer information to us. We recommend that you check whether the purchase algorithm and the conditions that are on the page when going to the store are being followed.
Sincerely,
LetyShops team
There was a promotion with increased cashback from the Foxtrot store, so I decided to order a TV. I switched from the mobile application, it was clear from above that the cashback was 8% active, I made an order, even the TV is at home, and the cashback did not appear in anticipation. Very disappointing.
Hello!
Vitaly, the information on the order was not displayed in our system. To understand the reasons, the manager has already sent a request to partners. We are waiting together :)
Sincerely,
the LetyShops team
Made an order in foxtrot. Now I'm looking at the purchase history. The cashier noted my order and created a new one. Sorry. Deception!
Hello!
It is a pity that this happened :(
Cashback is not really charged for orders placed by store employees or by phone.
Sincerely,
the LetyShops team
As it was written here earlier, the store makes heating on cashback, ordered a gas stove, cashback came 153.04 rubles. Then the manager called, said that your order was canceled and recreated, as a result, the cashback now hangs here with the status canceled. If you want cashback, you certainly won't get it.
Good day!
To resolve the issue, created an appeal through your account, section "Help". Answer please.
Sincerely,
LetyShops team
when ordering via the Internet, the order number is often changed, then you have to contact the cashbacker so that they settle the situation, since the order was for one number and then comes to another. also a strange system with payment for delivery by new mail, the order was made through the basket at once for 3 items of goods and the payment for delivery is split in parts in some% ratio relative to the price of the goods, as I understand it. in fact, the goods are not always brought all at once, but in parts. For example, I ordered a benzo generator, today they brought a generator + a fan heater and 4 floor fans separately edits somewhere else. that is, they have a system apparently like an outlet, the site is one and there are a bunch of sellers and the outlet, in addition to its goods, rents out, as it were, a trading platform on the site))) as a result, the generator came completely from the factory in packaging, a dry tank, without oil in the engine, in general, they do not carry out pre-sale preparation, the price is more than 4 k and the goods cannot be checked, you need to fill in your oil and gasoline, and if something is wrong with it, then either drain the oil back (since it costs about 200 UAH) or give it away and it turns out you need to keep the courier for about half an hour for all these procedures. so I would not advise ordering this type of equipment at the foxtrot if you want to check and be sure of the product's performance.
Hello, Alexander!
We see that you have not previously contacted us regarding order renewal. If such a situation arises, be sure to report it through the "Help" section. Let's turn to our partners to understand in more detail.
Sincerely,
LetyShops team