Purchases at Цитрус UA with cashback in Peru
Кешбек не нараховується:
- за передзамовлення;
- якщо в замовлення були внесені зміни (номер телефону, місце доставки, переоформлення тощо);
- при використанні програми лояльності "Цитрус Обмін";
- при частковій оплаті бонусами магазину;
- якщо замовлення було оформлене через оператора Служби підтримки;
- при оформленні через bu.ctrs.com.ua/;
- при оплаті від юридичної особи;
- за замовлення, оформлені через мобільний додаток Цитрус UA.
Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Reviews on Цитрус UA (118)
Citrus sucks ordered three times the first three purchases were canceled but the funds were withdrawn, then I called them a day later, said that ordered the iphone I was told that they are not available, I said that the funds are withdrawn, the guy stuttered said sorry in a day I will receive my order . Received an order on Sunday. I asked why the order was canceled in the status, I was told that it was a mistake and had to be made again, but when I re-made the cashback was already smaller, I understand citrus nayo .... people, and by the way I never got my cashback.
Hello!
Alexander, we see that the cashback is in the status "Pending". The information will be processed according to the terms available on the store page. If you have any difficulties with enrollment, you can always write to us :)
Sincerely,
the LetyShops team
I decided to buy a tablet for Black Friday with an increased cashback. Naturally, within 3 hours my application was not accepted, I could not even pay for the order right away. Managers contacted me a day later! I canceled the order, bought it on an outlet with a cashback of 10% of ***.
I do not recommend. I wasted my time. I made an order for iphone, 3 hours later I got a call back, they said it was not available.
Still, the citrus left a double impression. There are no complaints about the purchase itself, but they are making trouble with the cashback. It was not registered at the time of purchase and was kept silent. Letishops itself has not been able to find that cashback for more than 10 years
Hello!
We did not receive information about your purchase, so we contacted the partners to find out the reason for the loss of cashback, as well as to return the commission.
Please track the status and outcome of the application by expanding the application field in the personal account as an example .
Sincerely,
the LetyShops team
I ordered and paid for "Xiaomi Mi Power Strip Extension Cord 3 Sockets + 3 USB". They called back and refused (out of stock). Repeated ringing after a while - the extension cord is available. The next day, the site is available for order. As I understand it, they are hungry for cashback;) Why the heck then participate in the process and then grab a bunch of negativity? Go around the "citrus" side.
Bought the phone to pay in installments. For 3 days ignored and not allowed to pay. Online support ignores. If you call the operators who are very hard of hearing promise that the request will come soon but it does not come.
The service just sucks! As always, nothing is available.
I join all the people who wrote that the store Sucks. Like many people here, I ordered a phone on the website and lo and behold, it was not in the store where I had to pick it up, and my order was canceled without my consent, without calling me and offering to pick it up from another store. When I called back and asked why my order was canceled, they told me that since the store where I wanted to pick it up was not there and I didn’t pick up the phone (didn’t hear the call), they canceled the order. I asked to transfer my order to another store, but without changing the order number, since I am losing cashback, they said that this is impossible and offered me to place a new order naturally with a cashback loss of 9% (Black Friday). Judging by the reviews here, they practice this in 95% of cases, so I think that the store does not want to give cashback and has already thrown many people with it. I don’t even want to rate them, because they behave very badly. This is not the first time I use the Letyshops service, but I have never seen such a relationship from the side of the store. I think that stores like Citrus have no place on this service, as they still do their best not to give cashback. Well, this is, of course, the business of the management of your site, whether to work with them or not, but for myself I have already decided everything, as I think, and many here are here about this store.
Hello!
We're sorry it happened. The service cannot influence the entire process of order processing by the store or control the availability of goods.
Recorded the remark and passed the information on to the partners.
We hope that the situation will not repeat itself, and as for cashback, there are still many profitable and hot offers from us :)
Sincerely,
LetyShops team
Increased cashback does not work, made an order, paid, but then it turns out that the product is not available, although the site is on sale the second day. We still have to wait for the money to return.
Hello!
It is a pity that the goods were not available. The information may not have been updated in time.
Follow our news. We always try to present advantageous offers to users :)
Sincerely,
the LetyShops team
not a shop, but d ***. made an order, after a couple of hours the amount increased, and after a few hours the order was canceled, citing the fact that the product is no longer there, although it was still available on the site.
The situation is similar to those described above. Yesterday a smartphone with a cashback of UAH 800 was issued - this morning a call from the manager with a message that this particular model is not. The manager was not even surprised when I outlined to him the scheme of their work. I think it makes sense to think about cooperation with Citrus. Shame!
