it's a shame, there have been several times that I do everything right and that when I have an expensive purchase, coincidentally it doesn't appear and they don't do anything to solve it, I would have to have the 40 euros that all my colleagues and friends have had at samsung this month, and that you put 3.3% and just as you have given it to others, I want mine, and I already gave you all the information. and not even samsung has told me that something is wrong or that they have denied the cashback, it is your fault....
Hello!
We are very sorry for this situation. Unfortunately, a promotion was applied, which violates the conditions of the store. That may be the reason for the loss of cashback.
The store does not accept requests for lost cashback, therefore there is no need to claim lost cashback and return it to your account. We always try to do our best to please our users, but sometimes there is no way to return lost funds.
We hope that your next purchases please you with the cashback.
All the best,
LetyShops Team
Several Samsung orders and all cashbacks have been lost. I don't know why they have advertised the company.
Hello!
We are sorry that you have such an experience with this store. In our system we have the cashback registered automatically for most orders. Perhaps your cashback was lost due to non-compliance with the purchase algorithm or technical reasons. In order for us to help you, please create an automatic request in the "My cashback" section of your account.
All the best.
The LetyShops team
The same thing has happened to all of them. Purchase of 600 euros and uncredited cashback, compensation bonus of 5 euros. A real disaster the truth.
Hello.
We understand your emotions, but we also do not receive a commission from the store. We have credited a maximum possible bonus from our funds. We very much hope that your next purchases will be successful.
All the best.
The LetyShops team
10% of casback activated, bought terminal of 600 euros and just tachán does not work. * Letyshops + Samsung = garbage
Hello!
We are sorry that you have such an opinion. Loss of cashback situations are also unpleasant for us.
Unfortunately, the partners did not transfer the reward for the order, therefore we have credited a portion of the corresponding cashback from our funds. We hope that your future purchases are successful. For that, they will help you with the recommendations that the manager gave you in the consultation.
All the best.
The LetyShops team
YOU ARE SOME SINS. I made an order for € 1,000 and they didn't even accept it with catches and everything! Your answer? A € 5 voucher. It already happened to me in another store spending the same money and they didn't even give it to me as valid. Be careful not to spend just buying because if it is a lot of money they will not accept it !!!!!
Hello.
It is very sad that you have such an experience with us. Like and you, we are also interested in crediting cashback. Only in this case do we receive a commission from the partners. For our part, we try to help our users obtain a refund, but we cannot always pay the cashback in full.
We have credited a maximum possible bonus from our company funds. We hope that the next purchases with the cashback will be successful.
All the best.
The LetyShops team
In small purchases there is no problem, when you make a considerable expense the cashback does not appear ... The possible reasons for loss do not serve me, this should be prepared for what it promises, and more when screenshots are provided that demonstrate it. Cheated????
Hello.
We understand your emotions. Loss of cashback situations are also unpleasant for us. Unfortunately, partners did not transfer the reward for the order and we are unable to send requests to this store, therefore we cannot fully credit you for the cashback. We hope that your future purchases are successful.
All the best!
The LetyShops team
I see that the rest of the comments say it all ... I have made several purchases through the extension when they increased the cashback to + 15% and it seems that we all have problems when it comes to crediting it ... maybe I will have to go to other sites that offer more as a base, because this extra increment does not work. very badly!!!! and above they offer me € 5 as compensation when it should have been 30 !!!
Good afternoon!
Elena, the thing is, the Samsung store doesn't accept requests for lost cashback. Since the store had not provided us with the information and reward for your purchase, we credit you with the maximum possible bonus from the funds of our company.
We hope the recommendations help with future purchases.
Sincerely,
LetyShops team
They promise x7 cashback (15% up to € 30) but at the moment of truth the cashback is not reflected in your account and as compensation they return you € 5 instead of the approx 29 that they promised. The whole process was done by activating the extension in chrome.
Hello Pilar.
We are very sorry that you have such a situation. For our part, we try to help our users get a refund. But unfortunately, we don't always have the opportunity to make up for the lost refund from our account. If for some reason you do not get the cashback of the orders placed with us, we will also be left without remuneration.
We hope your future purchases are successful.
Sincerely,
LetyShops team