A week ago I made an order to this store which arrived incorrectly (it was not the part that corresponded to my car) and they do not refund my money or change my product for the correct part. In addition, I do not see any type of Cashback for the purchase made and the fatal customer service. Think it over before buying here.
Hello.
We are sorry that this has happened and we hope that a situation like this will not happen again.
Since the order was returned, even through no fault of your own, unfortunately partners will not pay a refund for this purchase. Unfortunately, we don't see your inquiries in our system.
If the cashback does not appear in the future, you can always create a request, for the lost cashback, through the "Orders and Finances" section of your account. We will do our best to help you with this issue.
Greetings.
Sincerely,
LetyShops team
THEY NEVER GIVE YOUR CASHBACK MONEY, they never register the purchase. Supposedly it does not appear when you look at the activity, you see the time you have been in the store and the purchases SCAM
Hi, Marisa.
We are very sorry that you faced such a situation during the cooperation with our service. Like and you, we are also interested in crediting cashback. Only in this case do we receive a commission from the partners.
Our company does not collect and transmit data to third parties, this information is indicated in our privacy policy.
We hope that your future purchases are successful and that you change your opinion.
Sincerely,
LetyShops team
4 days ago I made a big purchase and I do not see any money in the cashback, just like Alex was my first purchase and I was very disappointed. Besides there is no link to track the order and they do not inform you of when it will arrive, according to the contract if it is in thesek between 1 and 2 days. I hope that next week arrives at the latest. I'll tell you about it.
Hello!
Thank you for leaving your comment.
To solve the problem with the lost cashback, you must create a query yourself, in your personal account, in the "Orders and Finances" section, filling in the form (from the web version of the mobile phone or from the computer).
On other questions you can create the query on the page: https://www.buycarparts.es/contact .
Greetings.
Sincerely,
LetyShops team
I have placed an order for more than 48 hours and the purchase does not come out with pending cashback or anything, it was my first purchase from letyshops and it has disappointed me a lot, not to say that I have been waiting for more than 24 hours for an answer to the query I sent
Good afternoon.
We apologize for waiting for a response. All inquiries are processed in turn. The manager will contact you to help you with this matter.
Sincerely,
LetyShops team