According to the terms and conditions if cashback for your order has not been added to your account with "Pending" status, you should create a corresponding request in your LetyShops account within 3 months after the purchase has been made
Poor service, the item was sent after the date specified on the website, I had to go to the courier to get the parcel because he would not have brought it (he did not even inform me himself, I had to remind myself).
Good morning!
Sorry to hear about this situation. Unfortunately, we have no influence on the operation of our partner stores. In case of any difficulties, we recommend contacting the store staff. And when it comes to cashback matters, we are always in touch. :)
Yours sincerely,
LetyShops team