Cashback is credited for booking of hotels and apartments only.
Attention:
You may lose your cashback if you have searched for other offers on price comparisons or similar websites. That's why we recommend that you delete cookies from your browser before clicking through from LetyShops to the store. More information can be found here.
I constantly use Letishops for booking through Booking. There have been no problems with enrollment yet, all bookings and cashback are processed. The only thing is to wait for a very long time for the cashback to be credited, and so everything is ok.
Hello, I booked the Noorus Spa Hotel in Bucking through Letishops (13.02.2018, No. 1100855576) on April 22, 2018. Two rooms were booked. We came with the whole family. When we arrived at the hotel, we were told that the booking was canceled by Booking. I haven't canceled anything! Please explain why this happened. Thanks! Best regards, Alfia.
Hello Alfia!
Thank you for your comment.
Unfortunately, we do not know why your reservation was canceled. On this issue, we recommend that you contact the service support by phone: +44 20 3320 2612.
We hope you will be able to sort out the current situation.
Have a nice evening!
Sincerely,
LetyShops team
A year has passed since the purchase of the non-refundable hotel, and 3 months after the stay. Until now, cashback has not been credited, I contacted the support service, they said to wait, I have been waiting for 3 months.
Good afternoon, Fedor!
Thank you for contacting our customer care team and the information you provided.
We have submitted a request to our partners in order to obtain information on the possible reasons for losing cashback and to try to renew the reward for the order.
Fedor, as soon as we receive an answer, we will contact you immediately.
Sincerely,
LetyShops team
A strange problem has arisen: when switching to Booking through Letishops, the search does not give accommodation options. If you go directly to Booking, then there are a lot of options.
Hello Anna!
Thanks for your feedback.
Many booking services reserve the right to change the site's offer based on referral source or location.
If you have any questions or difficulties with calculating cashback - please contact us, we will do our best to help you.
Have a nice day!
Sincerely,
LetyShops team
Good day! A week ago, we returned from vacation, we had to book hotels in different cities for 1-2-3 days, moreover, I booked from one account, and today I received the last cashback return from booking, and there are 5 of them.
I was very happy about the return for the trip to Rome, the enrollment took place within 5 hours! Recommend!!
For some reason, booking is not indicated in the Chrome extension, but if you go through the site, then it is. But it doesn't always work either. For April 11, cashback was credited immediately, for April 5 it has not yet been credited.
Hello Diana!
Thank you for your feedback.
This is because our browser extension is not activated on Booking.com. To get cashback, you need to make a direct transition from our site.
You have already created a care case. We will definitely try to help you resolve the issue.
We will be waiting for your reply.
Sincerely,
LetyShops team
one order didn’t seem to be seen by your program and now when trying to place an order on a computer through a browser (firefox), your program does not see booking as a site where you can get cashback ...
Hello Alex!
Thanks for the comment. Most likely you mean that our extension is not activated on the service page. Indeed, it is. The fact is that Booking.com prohibits the operation of our extension on their website, and in order to receive a cashback, you need to make a direct transition to the service from our website.
Also, for the successful accrual of cashback, do not forget about the rules for making purchases with cashback: https://letyshops.com/pravila
Sincerely,
LetyShops team