Кешбек не нараховується за замовлення, оформлені в мобільному додатку магазину.
Кешбек нараховується тільки за замовлення з сайтів з доменом prom.ua. При оформленні замовлень на сайтах продавців кешбек не буде нарахований.
In general, everything is good, but it is not convenient that it is necessary to order more carefully through the store page on the prom, and not on the store's website, which seems to be made from the prom, but the site address does not contain the name prom.ua. Just go to the prom yu and look for goods and a store there, then the cashback will be counted.
The situation is similar to the previous comment, the order is closed, there is a transfer from the account but the cashback account is not displayed in the account (the order itself is also not displayed), I chose the method of payment by cash on delivery.
Hello!
Mykola, we see that you have already applied for cashback in your personal account. We check the information in the system. Please track your account status :) If you have any questions, email us .
Sincerely,
the LetyShops team
When specifying cash on delivery for the order, the information is not included in the waiting list (regardless of where the transition to the store was from). So many orders from this site were left without cashback. Submission of applications for searches also did not yield positive results. Considering the above recommendation to all users - be careful when placing orders, check the activation of cashback before completing the order.
Good day!
The payment method does not affect the accrual of cashback. The main condition is to make a transition from our site / activate the extension before making a purchase. This is the only way the store records information about the referral source. Since no conversions were recorded, requests for cashback were rejected.
Sincerely,
LetyShops team
It takes a very long time to accrue cashback, I have been waiting for a whole month. If you have to wait 2 months for Ali Express, then why is it that when you order goods in Ukrainian Zimle, you also wait decently.
Good day!
Vadim, we do not cooperate with stores directly, but through an affiliate program. The region of the store does not affect the data transfer and information processing speed. As soon as partners transfer the commission, cashback will change its status to "Enrolled".
Sincerely,
LetyShops team
I am satisfied with the order, the cashback was credited within the specified period. Things are good
I made an order on the site prom yes especially because of the conditions of the program, bring a friend. I ordered a designer for the child. I made screenshots just in case, since I had a bad experience of using this, it seems to me not quite an honest fly. and of course the cashback was lost and no charges occurred. Having formed an appeal in support with all the above-mentioned proofs, I once again saw vile excuses like: "we recommend you .... blah blah blah ... you have the opportunity to order more ..." in short, chicken droppings. my opinion: they themselves do not know how their system works and where my order went. I repeat, there are screenshots of the order. order number is. how can you lose it? I do not recommend this cashback to anyone. this is hemorrhoids and out of 10 purchases, maybe half of the orders will be with cashback. I leave and retire. and I will inform all my friends
Good day!
Situations of losing cashback are also unpleasant for us. We are interested in automatic registration of all orders. Information may not enter our system if the purchase algorithm has been violated or due to an error in the transfer of data.
We see you have already applied for cashback. We will do our best to return it. If partners confirm the purchase through our service and transfer the commission, we will also be able to credit the referral bonus :)
Sincerely,
LetyShops team