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Purchases at MAUDAU UA with cashback in Norway

(2.96) Average rating of the store
Reviews on MAUDAU UA (142)
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 60 - 90 days
Information and conditions
3 %
За замовлення нового клієнта MAUDAU
1.5 %
За замовлення постійного клієнта MAUDAU
Наразі спостерігаються технічні труднощі при авторизації на сайті MAUDAU UA з пристроїв iOS. До вирішення проблеми рекомендуємо купувати з інших пристроїв.

Зверни увагу!

  • Кешбек не нараховується за гуртові замовлення (як визначити гурт можна дізнатися у таблиці).
  • Заборонені будь-які маніпуляції з метою обійти умови магазину щодо виплати комісії (дроблення гуртових замовлень тощо).
  • Замовлення можуть бути розділені або об'єднані, згідно з наявністю товарів на складах.
  • Кешбек не нараховується замовлення, оплачені карткою з функцією кешбеку (наприклад, Монобанк, А-Банк, Спортбанк тощо). Ця умова діє на період промо MAUDAU і даних банків.
  • Кешбек не нараховується за замовлення з промокодами.
  • Максимальна сума кешбеку за одне замовлення - 400 грн (без врахування програм лояльності LetyShops та Гарячого кешбеку).
  • Відразу після оформлення замовлення сума кешбеку може показуватися некоректно. При підтвердженні замовлення суму кешбеку буде змінено відповідно до зазначеної ставки.
  • Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті з чеком від MAUDAU. Заявки без цих даних будуть відхилені.

Reviews on MAUDAU UA (142)

(2.96) Average rating of the store
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Денис Скакун
25.10.2024
I have been waiting for the shipment of my order for almost a month (from October 5), it still hasn't been shipped and they don't tell you anything, only when you write or call them.
The review was translated from Ukrainian using Google Translate. Show original Show translation
yulia.salsa
25.10.2024

The store is extremely uncustomer-oriented! 1. Cashback is a joke. They take payment for the order, then don't ship it for a few days. You turn to them, and it turns out that there is no product. Why not report it right away??? After that, they cancel the payment, immediately write off a new payment minus the missing product... And! CASHBACK IS NOT ACCOUNTED. Have a comfortable stay! And this is ON A CONTINUOUS BASIS!!! They themselves are to blame for not monitoring the availability of the product, delaying the shipment, and in addition they also steal cashback 2. There is always something missing from the order. And this is not reported! You just wait for the shipment for 1-2 weeks, and the order arrives incomplete 3. Incompetent support service. There is no communication between units. No qualified help or desire to correct their mistakes

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
12.11.2024

Congratulations, Yulia!

We apologize for the cashback inconvenience.

If a refund has been made for the order, the cashback is automatically canceled, as it is credited only for completed and paid purchases.

We are sorry that this caused such disappointment, and we will definitely look into the situation to avoid similar incidents in the future.

Thank you for your feedback and for helping us become better!

MAUDAU UA store

The review was translated from Ukrainian using Google Translate.
bnata92
25.10.2024

The store service is terrible. Change the delivery date without notice. Many products are out of stock and to get at least something from your order you have to answer many phone calls. Half a year later, Latishops sends a message - "oops, cashback rejected" for all orders that were changed by Maudau. There is no desire to worry about three pennies, only to open a dispute six months later that the purchase was made after all.

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
25.10.2024

Good day!

Cashback is not charged for orders with promotional codes not published on the LetyShops website.
So, unfortunately, your cashback has been declined.

The review was translated from Ukrainian using Google Translate.
Imperium
25.10.2024

Make MauDau great again... Delays of 2-3 weeks, damaged goods... So what? Maudau fuck off. They said 3-6 days and they would give feedback, but no. That is, the store suits this level. And the level is probably the worst in Ukraine among marketplaces\stores with a large assortment. I am 100% sure that there will be no reaction to this feedback either, because the salary on the card for employees falls, and it is possible to work through one place. Otherwise, I don't know how to explain such a frozen relationship. I have no questions about Letishops.

The review was translated from Ukrainian using Google Translate. Show original Show translation
zhenichka_92
24.10.2024
It is very unpleasant when the order says that it will be shipped tomorrow (21st), but this is not true information, when you tell them where my order is and why it has not been shipped, their answer is "Shipping will take place within 2 days. Wait, whatever please, a message with the TTN number" But it's already the 24th and they write me the same thing that there are many orders, they don't arrive, there is no product in stock, and that we have to wait another 2 days, but this is not accurate. From the pluses Website design, promotions, bonuses, prices, there are no questions from the minuses - communication with customers, false information, delay in sending.
The review was translated from Ukrainian using Google Translate. Show original Show translation
Віктор Заєць
24.10.2024
The only thing that keeps me in this store is the price, which is lower than in others and free delivery. And yes, some negative impressions: 1. The product is constantly delayed, 2. We repeatedly lost it or damaged a part of it and already at that (promotional price) we cannot buy it. 3. The message about the acceptance of the order comes, about its delivery almost never, you have to call the hotline (good thing they answer quickly) and clarify. Where they can report that the product has been waiting for several days at the point of issue and there are only a few days left for its storage. 4. Silpo employees have the impression that the work of issuing this product was simply added to their daily work without additional payment. Often absent in place, you have to look for it. There is no normal logistics - you have to give the order number, not the one specified at the time of registration, but the one already given at the time of shipment, and if you did not receive an SMS, as in the previous point, then they cannot find it. The search for the order itself takes a long time.
The review was translated from Ukrainian using Google Translate. Show original Show translation
Юлия Александровна
21.10.2024
Recently, I have become disappointed with this store. I made two orders, one was already told at the store, collected (ordered self-delivery from Silpo) but will be delivered tomorrow, although the delivery indicated 21.10.2024!!! I am completely silent about the rest, the shipment was supposed to be on 10/20/24, today I call, and they say that they haven't even collected it yet. I don't understand why you then give dates if they are not true. I received my previous order a long time ago, but it is hanging in my personal account, if I don't pay, they won't confirm the cashback because of this. The quality of service is 0. I will not recommend this site
The review was translated from Ukrainian using Google Translate. Show original Show translation
sva7.7.7
19.10.2024
The store delays sending orders that are in stock for up to two weeks (but have not been shipped yet), perhaps they have gained a lot of customers, but the staff does not change, or maybe the specialists are such that they do not care how many of them are there - we will not work anyway! Take this into account when ordering.
The review was translated from Ukrainian using Google Translate. Show original Show translation
maxoxentyuk4
17.10.2024
I ordered goods there for 2 or 3 years, everything was always ok. But like everyone else now, I have a problem, I paid for the product at the new post office, I think I won’t review it, before everything was okay, but they brought me one box instead of two, the product is missing by 2600 hryvnias, expect an answer on this issue from support from 2 to 7 days)
The review was translated from Ukrainian using Google Translate. Show original Show translation
Сенів Василина
11.10.2024
After reading various reviews, I decided to try to place an order. I found what I was interested in at a good price, read that delivery to Silpo takes 1-2 days, ordered on October 7, 2024 and waited. The next day, I called to clarify, because the order is not tracked on the website, they answered that it will be in stock, most likely tomorrow, expect an SMS about arrival. 09.10 it never came, I left a request for a return call, because it was already not working time - no one called back. On 10/10/24, I called in the morning to find out if it would be delivered and when, because I was counting on the indicated 1-2 days, they said to wait during the day. I called in the evening ~ 18:00, the girl on the phone said that for some reason the store did not accept that something went wrong, so it was not delivered, they can place a new order for me, but it will be sent on 14.10 to report that something went wrong, no one planned , for everything you need to call and find out yourself, I refused, now I don't know how long I have to wait for a refund.
The review was translated from Ukrainian using Google Translate. Show original Show translation
goban.mariana
10.10.2024
I was your client for about 2 years. I have always recommended you to my friends because of the excellent service and prices. But lately there have been problems with delivery (the last order had to be canceled, as it was promised to be sent every day, but it was not sent for 5 days. I placed an order on September 30, the website indicated that the shipment would be on October 1. The order was needed for October 4, Then I saw that the 1st order did not go, I called the hotline, they edited some product that was not available, and they told me that it would go the next day, and it was like that for a couple of days in a row, the operators promised that the order would be delivered today will go, every day. On October 4th, I called again and heard that the order is being sent with a delay of several days, and mine has not even been collected!!! Why should I deceive the client and write one delivery date on the website, but in fact, it is not known when even the operators don't understand when it will go. It's a shame because it used to be a very cool store with fast delivery. Not what it is now
The review was translated from Ukrainian using Google Translate. Show original Show translation
Kris
07.10.2024
I ordered more than a year on this site because of the speed of delivery - I needed a lot of baby products (food, diapers, etc.), and I had them all a day after ordering. Plus free shipping. The last time, the order dated September 30, 2024, I was completely disappointed. I wrote to the support service three times - they are fed the same "Your goods are collected in the warehouse, we will do everything possible to speed up the shipment." It's already the second week, there is no order. The support service responds only in Telegram (I wrote both on the website and on Instagram - no response). But the meaning of such answers, if they are the same.
The review was translated from Ukrainian using Google Translate. Show original Show translation
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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