Purchases at MAUDAU UA with cashback in Netherlands
Зверни увагу!
- Кешбек не нараховується за гуртові замовлення (як визначити гурт можна дізнатися у таблиці).
- Заборонені будь-які маніпуляції з метою обійти умови магазину щодо виплати комісії (дроблення гуртових замовлень тощо).
- Замовлення можуть бути розділені або об'єднані, згідно з наявністю товарів на складах.
- Кешбек не нараховується замовлення, оплачені карткою з функцією кешбеку (наприклад, Монобанк, А-Банк, Спортбанк тощо). Ця умова діє на період промо MAUDAU і даних банків.
- Кешбек не нараховується за замовлення з промокодами, не опублікованими на сайті LetyShops.
- Максимальна сума кешбеку за одне замовлення - 400 грн (без врахування програм лояльності LetyShops та Гарячого кешбеку).
- Відразу після оформлення замовлення сума кешбеку може показуватися некоректно. При підтвердженні замовлення суму кешбеку буде змінено відповідно до зазначеної ставки.
- Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті з чеком від MAUDAU. Заявки без цих даних будуть відхилені.
Reviews on MAUDAU UA (135)
Therefore, we publish only our customers' reviews.
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The assortment is good and regular promotions.
With the availability of goods and prices, the store is increasingly less on par. But the cashback was overdue and credited only after contacting the care service ((( It was my first trial order at Maudau, there probably won’t be another one, there are other stores that are no worse. Thank you Letyshops for your care.
Hello!
Thank you for writing.
The store has proven itself as a responsible partner. All status updates take place through a special program. The cashback was supposed to be credited yesterday, but it didn't update in time.
We apologize for the wait. Always happy to help.
The LetyShops team
Ordered several times. There were isolated cases of the absence or non-compliance of the product. After a call to the support service, all issues were resolved, sometimes with compensation for inconvenience.
Oleksandr, good day :)
Thank you for your feedback and high rating :)
It's a shame that there were such inconveniences with the availability and conformity of the product, but I'm glad that all issues were resolved and quality service was provided :)
Continue to be our regular guest :)
Peaceful sky to all of us!
Roman | Head of MAUDAU Quality Control Service
ro.romanenko@maudau.com.ua
0 800 75 83 68
Pleasant prices. It is quite convenient to order through the website. Minus for delivery. In my case, it was divided into orders and everything was delivered, except for one item. The next day, another courier from New Post still delivered the parcel. It is surprising that one item of my goods was worth UAH 22, and delivery by the new post office was UAH 78 at their expense. So you can get into the red if you separate and deliver each product by separate couriers..
Good day :)
Thank you for your feedback and concern for our market :)
We strive to provide the most convenient and accessible service for all our guests, therefore we are working on a comfortable separation of orders where goods are from different warehouses :)
I will always be glad to see you as our Guest :)
Peaceful sky to all of us!
Roman | Head of MAUDAU Quality Control Service
ro.romanenko@maudau.com.ua
0 800 75 83 68
Issued Order No. 000178299 at 19:29 on 11/25/2022 from two positions for full prepayment from the card. They said the delivery date was 2/12. On 2/12 we ourselves wrote to the store's support service about the status of the order, where we were informed that one position (the main one for us because of which the order was placed) was no longer available. They began to offer everything that was not right and crumble in excuses. No business ethics and responsible attitude towards customers. DO NOT RECOMMEND!
Sergey, good day!
Thank you for your feedback and detailed description of the situation :)
Please excuse the inconvenience related to the product you wanted to purchase :(
We are already working to ensure that information about the availability of all products is as transparent as possible and that our Guests can receive fast and high-quality service :)
I hope that the gift you agreed with Kateryna will be able to correct the negative impression and will be useful for you :)
Peaceful sky to all of us!
Roman | Head of MAUDAU Quality Control Service
ro.romanenko@maudau.com.ua
0 800 75 83 68
My first order, and the first negative. The information on the website is completely out of date. Out of 16 items in my order, only 4 were available. A lot of wasted time. Of course, I canceled the order, since I didn't really need those 4 items, and the reason why I made the order was not available.
Elena, good day!
Thank you for your feedback :) I am very sorry that you had to go through this negative experience with your first purchase from our store :(
In the near future, a specialist from the quality control department will contact you to resolve the issue :)
Take care, have a nice day and a peaceful sky!
Roman | Head of MAUDAU Quality Control Service
ro.romanenko@maudau.com.ua
0 800 75 83 68
I order here 1-2 times a week. Good assortment. I compared prices, most of the goods are cheaper than in the Metro. A lot of cashbacks are now hanging in anticipation. I hope they arrive. The only thing that is not very convenient for me is to accept 1 order in parts. My last order was divided into 4.
Hello!
Svetlana, thank you for sharing your impressions. We are glad that purchases with cashback in the MAUDAU store bring positive emotions.
Partners are currently working on convenient separation of orders that contain goods from different warehouses.
Cashback for purchases made on November 2, 2022 will be credited until January 1, 2023. These are the maximum waiting times. If you have any questions, please contact us in the "Help" section of the account :)
The LetyShops team
The store is from the Fozzy group, so many of the products that are also sold in Silpo \ Fozzy \ Trash, but the prices in Maudau are somewhere lower. Everything is ok in terms of the quality of goods and delivery, the support service also works perfectly, the reaction to all questions and problems that arise is as customer-oriented as possible. Already made 4 orders. The only negative is different warehouses with alcohol and food, respectively, delivery is expensive in case of a small order. But if you collect a basket for 1000+ UAH of alcohol or food, then they will deliver it for free (office / courier of the NP).
Good afternoon :)
Thank you for your detailed feedback and trust. I'm glad you were happy with the service :)
We are working on a convenient division of the order, where the goods are from different warehouses;)
Please continue to be our regular guest :)
Peaceful skies to all of us!
Roman | Head of Quality Control Service
ro.romanenko@maudau.com.ua
0 800 75 83 68
Cashback is not credited from any store so quickly! I am very satisfied! The website also offers a wide range of products at favorable prices!
Hello!
Maryana, thank you for sharing your feedback :)
Thank you, cashback is credited, fast enough)
You're welcome :)
Thanks for shopping with us!
Team LetyShops
