Purchases at Фокстрот UA with cashback in Netherlands

I bought a multicooker - it broke down immediately. Under the guarantee, they said it could not be repaired. Shop - scammers, 3 months the brain was composted - they said they could not give out a new one. Only money. And you can't buy a new one with that money, since it has risen in price. And since I gave it as a gift, such a gift turned out to be.

In general, a muddy situation. Before paying, I studied all the rules and a lot of reviews. I spent everything perfectly. Cashback is lost. They promised to find it within 10 days. NOT FOUND. They already promise to find it within 4 months? !!

There have never been problems with the accrual of cashback, but this time, when it was increased and when the purchase amount was large, lo and behold, it was not credited. Although the activation was through the Letishops application, which excludes any left redirects and blocks. And now they will search for up to 4 months) There is a fact of entry through letishops / admitt, there is a purchase receipt, the goods are not returned, the conditions are met, and in the end 0.

I bought a phone in this store for 5000 and they canceled my cashback (Thank you very much, the support service responded instantly and the cashback returned, thank you very much)))

I bought a monitor, in the store they checked for broken pixels for free, although they said that this service costs UAH 1,500)) Cashback was credited in two months) thanks)

I ordered a product on the store's website (ROIDMI NEX X20 Black / White (XCQ06RM) vacuum cleaner). I paid. After 40-50 minutes. The manager from the store called back and warned that "the goods are off the showcase and the packaging is open." To my question "is there any damage or traces of use?" The answer was NO! After another 30-40 minutes, the manager calls back, unfortunately, I don’t remember the same or not, and says the following “The product has strong scuffs and traces of use and that they cannot sell it to me at all. And there is no other like that! " As a result, the order was canceled, the money was returned. When ordering a product, it is not indicated anywhere on the store's website that this is a product from a showcase! Also, on the website of the store, the product is still indicated in stock, ALTHOUGH IT IS NOT !!! The relevance of the product on the site does not correspond to reality! As a result, a lot of negativity and wasted time! My opinion is that the store is absolutely not interested in high-quality service, the employees do not care about your time. Complete degradation of service! Those who value their time and want to receive quality service in return - do not repeat my sad experience, bypass it! Continued ... On the store's website, in the chatbot, after a refund and refusal to sell, I asked about availability. The consultant said that there is one available and possibly from the window, well done! And he added, "If the payment is canceled, I can issue you a replacement." This situation prompted me to think that the increased cashback from the store is a fiction or "it just coincided."

I bought another 29.07 a robot vacuum cleaner was led to a double cashback and still no one has paid it, every time they change the confirmation date, it's been 3 months already, I can't understand how people are paid everything in 2 weeks (