The purchase through the mobile application has not yet worked, Leti "took a pause" to find out the reasons for up to 6 weeks. If we add here another 45 days of waiting (which will be all 90, just in case, at maximum), then the conditions are so-so ...
Good day, Andrey!
It is important for us to find out the reason for the loss of cashback so that the situation does not repeat itself. Therefore, we turned to partners.
The manager keeps the question under control and will definitely contact you as soon as he receives an answer.
We are waiting together :)
Sincerely,
LetyShops team
1. A very tricky store with regard to pre-orders. I paid for the order. 2-3 weeks have passed and an e-mail comes with the approximate content - "There is no product. When it will be, we do not know for sure. We can return the money or you will wait." - "I answer that I will wait and the goods will be sent the next day." And this is not the first time. 2. Delivery of goods to Ukraine is very long.
The store is rolling down more and more. Now they cancel cashback for orders with unconfirmed delivery. Both the Chinese and Leti, who supported this policy, were completely insolent.
Good day!
Alexey, cashback is credited, of course, for redeemed orders. If the partners do not receive information that the purchase has been completed, the reward will not be transferred.
Cashback rejection can also be influenced by:
- work of third-party extensions in the browser;
- visiting other sources while making a purchase;
- violation of the terms of the store.
Sincerely,
LetyShops team
I xs what problems others have, I buy here a lot and for a long time, mainly components for drones, cashback is always there, delivery always works (really not a single joint from the store). Expensive goods are sent not by Russian Post, but either MaxiPost or CDEK, to the door.
I bought it for the first time in this store and probably for the last. The order was sent for about a week, for another 12 days the parcel rolled around China. A month after the order was made, the parcel arrived at the Kiev customs office and has been lying there motionless for 10 days. In 9 years of shopping in China, I have never had such a long delay in customs. And in addition, cashback was not counted, because there was an order through the mobile application.
Good day, Sergey!
Thank you for sharing your shopping experience.
Perhaps the delay in delivery is due to the large number of parcels.
We hope you will receive your purchased item soon.
Cashback for orders in the mobile application is credited if the purchase is paid for by PayPal.
If this payment method was chosen, but cashback did not appear, please inform us to the care service. We will definitely help in resolving the issue.
Have a good day! :)
Sincerely,
LetyShops team
Cashback didn't work. Sent slowly. Incorrectly confirmed receipt ahead of time, wrote to technical support, zero ... The order was somehow strangely tracked. As a result, I got everything, except for the cashback (((
Hello Sergey!
Thank you for describing the situation.
We will help you get cashback. To do this, they created an appeal to the care service. We will be grateful for your purchase information. We are waiting for an answer in the "Help" - "My requests" section.
Sincerely,
LetyShops team
There are constant problems with cashback in this store. Of the last 10 orders, it worked miraculously once. I have never worked with the application. In general, cashback in this store is a solid lottery. The goods in the store are often more expensive than other sites, they are sent for a very long time, but it is more likely that you can get an original product and not a Chinese counterfeit for a Chinese product.
Good afternoon, Alexander!
Thanks for your feedback.
It is also important for us that the cashback is recorded in the user's personal account.
For its successful accrual, it is important to follow the terms of the store and recommendations .
To find out the reason for losing cashback for your orders, you have created an appeal to the care service.
The manager is awaiting your response in contact # 1589085 and will be happy to help.
Sincerely,
LetyShops team
The store is normal, though I bought it only once, but I think to continue shopping. I have not used cashback yet. Yes, even about the store, the goods were sent literally the next day, but I waited a long time - 2 months. Maybe it depends on the Russian mail?
Hello!
Thanks for your feedback.
Delivery speed really depends not only on the store, but also on the mail of the recipient country. Hope to receive your package as soon as possible.
If you have any questions about the service - write. We wish you good shopping! :)
Sincerely,
LetyShops team
Nice store, but there are problems with cashback.
Hello!
Thanks for the comment.
It is also very important for us that all purchases of our users are recorded without difficulties, since we ourselves receive remuneration only for those orders that were automatically transferred to our system.
If you have any questions or difficulties with calculating cashback - be sure to write. We will do our best to understand and help you.
Happy shopping!
Sincerely,
LetyShops team
Cashback does not work for large amounts. This is not the first time.
Hello!
Thanks for the comment.
The amount of orders does not affect the fixing and crediting of cashback. For a successful purchase, it is important to adhere to our recommendations , as well as the conditions that are published on the store pages.
To understand the reason for the non-accrual of cashback for your orders, we contacted partners. Unfortunately, the reward was not paid, since the transition was not through our partner link. This could happen if, before placing orders, they accidentally clicked on some advertising banner, followed another affiliate link from the mailing list, or some browser extension was installed that overwritten our affiliate link.
We hope that in the future all orders will be fixed automatically.
If you need help - write.
Sincerely,
LetyShops team