Important!
I haven't accepted cashback for a while, I have to send a request every time. Moreover, they do not find it in the system. Huge problem! And I place the order correctly with AdBlock turned off.
Good morning!
We have no doubts that you are doing everything correctly when placing your order. Various factors can influence the appearance of cashback, and to find out what exactly was affected in a particular case, we send requests to partners. We monitor the situation and wait for a response from the store together with you. We will let you know as soon as the information becomes available.
Yours sincerely,
LetyShops team
cashback is charged very quickly, sometimes right after your payment, but generally within a few days
Cashback is not calculated at all, after adding a manual message, there is the message "Cashback has not been found in our system. We have submitted a complaint to the store. It may take up to 3 months to process it."
Good morning!
In fact, we did not receive any order data from the store. We sent a request to partners to resolve the situation and try to return the funds. We are also waiting for a decision as we have not received anything ourselves. We will definitely contact you as soon as we receive a reply from the store.
Yours sincerely,
LetyShops team