Appalling. For a purchase of more than 300 thousand pesos, they did not credit me with the cashback despite having activated the extension. I sent the receipt and purchase information and they acted crazy
Hi Diego!
We apologize for the unpleasant experience. Unfortunately, we received a negative response from partners regarding your request, so the request was rejected. In consultation #3137705, our agent Julia has explained the reasons for this situation and has given advice for your next purchases. We hope they are useful to you.
All the best,
the LetyShops team
6 out of 10 cashbacks are stopped in this store and I have to send bank transfer details to check something that is already valid in the system, because I have to manually check and open a claim to receive the cashback, it does not apply if the operation has already been I accept in the system and an online registration remains.
Hello!
We are sorry you have such an opinion. Sometimes stores need more time to process the information and transfer it to our system. We are always happy to help, so we have confirmed the cashback from "pending" in your account.
A cordial greeting.
The LetyShops team
Pure problems, I have a lot of cashback detained for months, the only answer that is given is that the store has to confirm, but it has been more than 3 months and nothing. I really don't know why they offer cashback in Paris if it's a lie, misleading advertising ...
Hello.
Don't worry, please, we never leave users without a solution and answer. We see that there are the orders that have already been confirmed. As soon as we receive news about your other orders, our agent will contact you through the Help section.
All the best.
The LetyShops team
Very well, now what's missing is that when you go to the store you can enable cashback by accessing it with the Paris app, just like on AliExpress.
Hello, Salvador.
Thank you very much for your comment. If conditions change, we will notify all our users.
All the best!
The LetyShops team
Everything was correct, but it took approximately 2 months for the store to confirm. I think they should improve that. In short, it was fulfilled but it took a while.
Hello.
The waiting time is a condition of each store, and this information is indicated on the page of each store that is a LetyShops partner. We would also like to see the cashback credited more quickly ;)
All the best!
The LetyShops team
I had no problems with the shipping or the product, but I did have problems with the LetyShops CashBack. The store took months to credit the cashback and only did so after I filed a claim with LetyShops.
Hello, Francisco.
We regret that such a situation has occurred.
We've contacted our partners to determine the reason for the loss of your cashback and return it to you. This process can take 3-4 months, and unfortunately, we can't expedite it. Please monitor the status of your request. We'll let you know as soon as we receive a response.
All the best!
The LetyShops team
Complete store, meet shipping times