Purchases at MTA UA with cashback in Italy

"By MTA" : had the task of quickly finding, purchasing, and handing over a reliable smartphone for our soldiers. I monitored the prices, reviews of sellers on the platforms, and in order to make the purchase cheaper, I went to Lety, read the terms of billing, asked for help with an answer, received help, contacted the store again, they talked about availability, payment, shipping, receiving. The store managers made a mixed impression and tried to help, but the communication...it seems as if they are trying to get rid of you as soon as possible. Pros (in my purchase) - fast, everything as stated, availability, shipment, compliance with the order. Cons - the check with the order is not a fiscal one, it is not even an expense invoice, just a printout on thermal paper without the details of the seller, the FOP is not even indicated, general mentions like " MTA contacts", warranty, I don't know what to call it, not a coupon, the same printout with a qr code. I hope that the smartphone will cope with the task for which it was bought without any nuances: to apply for warranty service. Well, the main thing is that the cashback was not displayed, although the only conditions were met, that is, the "slightly cheaper" purchase did not come true, I took screenshots of each stage of the order because the responsibility for the order is quite large. The application for the lost cashback has been created, wait 4 months for a response from the store, this optimistic for our frontline region. But as I wrote - "thank you for believing in us":)

There is no cashback.. I ordered only from them because of the cashback, in fact I overpaid. I do not recommend anyone to the price store

Why this clickbait headline “15% cashback” if the real cashback is 1%?? And 15% is for all kinds of films for screens