A scam. And it's clear I'm not the only one. Never again.
Hello.
We are sorry that you feel this way and that this situation happened.
The cashback crediting conditions are available in the store. Mifarma by Atida does not credit cashback for purchases using a discount coupon. For future purchases, please read the store's conditions and follow the terms and rules for cashback purchases. We hope you have a successful and enjoyable shopping experience.
All the best!
The LetyShops team
The first time I bought here, they gave me a cashback of almost 9 euros without any problems, but on my second purchase, with a cashback of just over 1 euro, they canceled it. According to Letyshops, the shipment appeared as unpaid or unprocessed, when the order was successfully confirmed and received at my home the next day. I also focused on brands with the highest percentage rates and didn't use codes. After sending a screenshot of the order and everything, I'll reconsider whether to buy from Mifarma again or try other drugstore websites.
Hello, Marta.
Thank you for sharing your experience.
Unfortunately, we see that discount codes were used on your order. Therefore, the store denied us a refund for the order.
We hope your next purchases are successful.
All the best!
The LetyShops team
The cashback didn't appear, so I sent a request. Letyshops didn't find it, so I sent the incident to mifarma. Now it says it could take 4 months for the store to find it... 4 months!!! That seems like a long time, since it's about recognizing the pending cashback... not even the payment. I didn't use any discount codes or anything else on purpose to get the cashback, and even then... Letyshops responded quickly; I'm very happy with that.
Hello, Raquel.
We're sorry you've encountered this situation. But don't worry, please, everything can be resolved. We've already contacted our partners to resolve the issue with your cashback. This process can take 3-4 months, and unfortunately, we can't expedite it. Please monitor the status of your request.
If you have any questions, please contact us at support@letyshops.com.
All the best!
The LetyShops team
The store won't give me cashback. I didn't use a discount code. My cashback isn't accepted, and I'm opening a dispute. Letyshops tells me the store won't accept the cashback because the affiliate link was rewritten, and the store didn't see that the Letyshops service was processing the order. In compensation, Letyshops is giving me a small refund, which is appreciated. Based on the reviews I've read, it seems this store is problematic.
Hello.
We understand your emotions and are sorry that such a situation has happened.
It's true that an error can occur and the cashback may not be registered or may be canceled, but our Customer Service team does everything possible to resolve such situations and reward at least part of the cashback.
We hope your next purchases are pleasant and beneficial.
All the best!
The LetyShops team
Red star for having to give a star to comment. Once I placed an order, I canceled it and placed another order. The cashback (a high amount, by chance) is canceled. When I complain, they say I came from another source... I always access it through an app or extension. So, comparing this store, it's no longer worth it. Unfortunately, I see comments after frustration...
Hello, Ruben.
We're also sad that the store didn't give us the reward, so we've refunded this cashback to you.
Unfortunately, we received a negative response from our partners. Another reason could be that there was an overwrite during the purchase (i.e., the cookies got mixed up and a site took your reward for itself). We recommend clearing your cookie history before future purchases, not clicking on any banner ads, or using other similar services before or during your order.
We hope everything goes well with your next purchases.
All the best!
The LetyShops team
There's always some kind of discount that generally exceeds the cashback, so no matter how much they accept the cashback, they end up denying it. Last time, Letyshops gave me the amount, but this time I'm not even going to complain because it's not their fault, but Mifarma's. On the other hand, I like the store itself, so I'll continue shopping, probably through this app for the sheer convenience. As a note, if they're not going to accept the cashback, they shouldn't let us register it, and that way we won't get any surprises when the message comes a month later.
Hello.
Thank you very much for leaving your review. Unfortunately, cashback is not compatible with store discount codes. You can choose the purchase method that best suits you.
All the best!
The LetyShops team
For products you have to look a lot because as prices vary, maybe even if you put that it is promotion you will end up finding it cheaper and on the cashback you will never have a refund because there is always some promotion or discount that makes it not useful for you. In the end it only served me to spend more because not to pay postage, purchases more than you need
Hello.
We regret that such a situation has occurred.
Unfortunately, the partners denied the refund because a promotional code had been used. According to the conditions of this store, the cashback is not credited in this case. Before buying, you can always find the special conditions on the store page and make a purchase decision. Of course, you can choose the way of shopping that suits you best.
All the best!
The LetyShops team
Only once that I have tried to take advantage of the cashback taking advantage of the extra and they reject it, and you only have to read the opinions to see that I am not the only one. They put themselves in letyshops for you to buy more and then they reject all the extra chashbacks with any excuse. The dispute is open, but I doubt they will give me my 5 euros. Do not buy here. Cashback is a scam although the company is wonderful and the products and prices are very good.
Hi Carla.
We are very sorry that you have such an opinion and that this situation has arisen.
Unfortunately, our partners denied us a refund because the store conditions had not been met. Thank you for opening a claim. We will contact the store representatives again to resolve your issue and return the refund.
All the best!
The LetyShops team
I leave 5 stars because I hope that in this new order if I receive the cashback, since the previous MIfarma has not yet been pronounced (I will cross my fingers)
Do not buy with cashback in myfarma in other stores without problem but in this one they look for any excuse, I did not use any coupon, they added by default some masks for a minimum amount and they have no longer returned more than € 7 of cashback.
Hi, Rober.
We are sorry that you faced such a situation.
We have contacted our partners to find out the reasons for this and to help you. As soon as a reply arrives, our agent will inform you in your open inquiry.
Sincerely,
LetyShops team