Purchases at MAUDAU UA with cashback in Italy
Зверни увагу!
- Кешбек не нараховується за гуртові замовлення (як визначити гурт можна дізнатися у таблиці).
- Заборонені будь-які маніпуляції з метою обійти умови магазину щодо виплати комісії (дроблення гуртових замовлень тощо).
- Замовлення можуть бути розділені або об'єднані, згідно з наявністю товарів на складах.
- Кешбек не нараховується замовлення, оплачені карткою з функцією кешбеку (наприклад, Монобанк, А-Банк, Спортбанк тощо). Ця умова діє на період промо MAUDAU і даних банків.
- Кешбек не нараховується за замовлення з промокодами, не опублікованими на сайті LetyShops.
- Максимальна сума кешбеку за одне замовлення - 400 грн (без врахування програм лояльності LetyShops та Гарячого кешбеку).
- Відразу після оформлення замовлення сума кешбеку може показуватися некоректно. При підтвердженні замовлення суму кешбеку буде змінено відповідно до зазначеної ставки.
- Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті з чеком від MAUDAU. Заявки без цих даних будуть відхилені.
Reviews on MAUDAU UA (135)
Therefore, we publish only our customers' reviews.
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I made an order more than once. Half of the orders were with problems - something is not available at all that has already been paid for; then the delay in sending - they explained that the goods will arrive soon and they will send them; something is missing in the delivered order; then the quantity does not correspond to the description, etc. But, after a call to their support service, everything was resolved - they refunded the money, sent the unpaid amount, additionally compensated with promotional codes or gifts. Cashback was always accrued if you didn't use their promo codes.
Oh, trash with deliveries and with communications too, very long delivery, they don't send in the specified time and don't warn about it. And not with one order. There is no desire to order from this store.
This is horror, not a store. They could not send the order for 3 days. Every other support operator came up with his own version of why it wasn't sent. On the 4th day, I canceled the order. On the 5th day, they sent the product that I refused. Called support again. They told me that they can't do anything, the goods have already been shipped. I will need to opt out of receiving at the new post office. After talking with the operator, I receive a message from New Post that I refused the package. Which they should not have sent and they said that they could not cancel it. Then came the next stage. Refund stage. This process took 9 days. And the support service assured me that the funds were returned on December 1. Although this is the order date. The funds were returned as early as 10.12. I highly recommend passing by this store. Precious nerves and irreplaceable time were wasted.
Good afternoon, Maxim :)
Please excuse the inconvenience caused by the order :(
Unfortunately, I was unable to contact you to resolve the situation due to interruptions in the Kyivstar network :(
I will be sincerely grateful if you write to us in Viber - tinyurl.com/ke4dbxy9 or Telegram - t.me/MAUDAUOKK_bot and I will do my best to correct the impression of cooperation :)
Keep yourselves! I wish you a wonderful and peaceful evening :)
Alexander | MAUDAU UA quality control service specialist
0 800 75 83 68
I made an order, and it was sent only a month later. Upon receipt, it turned out that not everything was sent, but counted in the check. Support does not respond.
Yano, good day :)
Please excuse the inconvenience and delay in shipping your order :(
Thank you for the opportunity to clarify the issue with the missing diapers.
As promised, I'm following up on their delivery to you :)
I and my colleagues will be glad to see you again and are ready to help with any question :)
Have a nice and peaceful day!
Diana | Quality control service specialist
0 800 75 83 68
Then courier delivery is UAH 79, and new mail is UAH 99, will the price remain the same if I order courier?
Congratulations :)
Yes, courier delivery costs 79 hryvnias (with the exception of large-sized orders), delivery to the Nova Poshta branch costs 99 hryvnias (with the exception of large-sized orders) :)
You can always find the current price and delivery conditions at the link https://maudau.com.ua/info/delivery
Have a nice day and a peaceful sky!
MAUDAU team 0 800 75 83 68
Good day. Does delivery by courier work in all cities of Ukraine?
Hello!
In all cities where Nova Poshta operates. With the help of this carrier, the store carries out courier delivery throughout Ukraine.
I am very pleased that I came across this site, I am ordering for the third time, the prices are very low compared to other sites, and plus you get cashback! The cool thing is that there is free home delivery
Thank you for your feedback :)
I am glad that you came across our site, were satisfied with your purchase and became our regular guest :)
I agree with you that combining profitable purchases with home delivery and cashback is convenient and pleasant :)
I will be glad to see you again in our market :)
Have a nice day and a peaceful sky to all of us!
Roman | Head of MAUDAU Quality Control Service
ro.romanenko@maudau.com.ua 0 800 75 83 68
I received the order even earlier than promised. The prices pleased. I liked everything, I will order again.
Lily, good day :)
Thank you for sharing your experience :)
Glad we were able to exceed your expectations and deliver the order faster than the agreed deadline :)
Of course, come back to our market again - we are always happy to offer our guests favorable prices for the right items and quality service :)
Have a nice and peaceful day to all of us!
Roman | Head of MAUDAU Quality Control Service
ro.romanenko@maudau.com.ua 0 800 75 83 68
Looking at the reviews, I understand that the delay with orders occurs only when it is paid (I also had this, they did not find my payment, and it dragged on for almost a week). And now I always order a mixture for a child with payment to the courier upon receipt and there are no problems, the shipment is already the next day after the order)) and the price is pleasant and cashback ☺️
Good afternoon, Svetlana :)
Thank you for your feedback and trust :)
We apologize for the inconvenience you experienced with your pre-order due to the shipping delay :(
Regardless of which payment method you use, we will make every effort to reduce the delay in shipping and provide you with quality services and convenient service. Thank you again for choosing us!
Have a nice day and a peaceful sky to all of us!
Roman | Head of MAUDAU Quality Control Service
ro.romanenko@maudau.com.ua
0 800 75 83 68
Fraudsters, I placed order No. 2353896 two days ago, still silence, no sms, nothing at all, they just took the money and silence, I wrote to the email support service, I didn't get a response, I'm in shock, it's just terrible!!!!!!
Good day, Nino :)
Please excuse me for the delay in getting back to you regarding the shipment of the order :(
I am very glad that we have already managed to agree on this situation and you will be able to receive your order in the near future :) Also, as agreed, I will personally control the shipment and hope that the fixed discount will be able to settle our guilt before you and you will return to MAUDAU for important items: )
Peaceful sky to all of us!
Alexander | Quality control service specialist 0 800 75 83 68
MAUDAU shop
I placed an order on September 30, 2023, paid, today is October 8 and I still haven't received it, I called the support service three times and wrote to them once, but they only assure me that the order will be sent from day to day! After that, I don't want to order Maudau anymore!!!
Hello)
Adrian, good day :) Thanks for the feedback :)
We apologize for the inconvenience caused by the delay in shipping your order :( Our team continues to work to ensure the fastest possible delivery so that all Guests receive their order quickly and without additional worries :)
As promised, your order has already been shipped. I am very grateful to you for the communication, that you gave a chance to correct your impressions and agreed to the proposed gift as an apology for the inconvenience :)
I will be glad to see you in the future as a Guest of the market of important things :)
Have a nice day and sunny mood :)
Alyona | Quality control service specialist 0 800 75 83 68
