Product from mamaearth is really good and could see the results on continued usage and planting trees for every order according to the names is an unique initiative.But I have not received the cashback yet and it still says cashback pending. I would like to request lety shops to look into it and give the cashback as soon as possible. Thank you
Hello.
Each store has its own terms for data transfer (confirmation period). They are available on the store's page.
An approximate date on which your cashback should be credited to your account balance can be found under the "Orders and finances" section among the order details. We need to wait a little bit :)
Sincerely,
LetyShops team
There is some problem with Mamaearth only. This is the 2nd time i have had the same problem the Cashback does not even appears in pending section
Hello.
We are also interested in tracking cashback. Only in this case we get a commission for the order from partners. Information about the order can be lost in case of:
- switching to other tabs during the order;
- adding goods by link from another source (Telegram/Whatsapp/Viber/groups from social networks/YouTube/sites with coupons, promotional codes, discounts);
- if there was an accidental click on an advertising banner.
As we see, you have already submitted a request in your account. Let's wait the information :)
Sincerely,
LetyShops team
cashback tracking issue. but after share details I get cashback
Hello.
Thank you for providing the information. We always are ready to help :)
Sincerely,
LetyShops team
It was mentioned that I will receive a cashback once my order has been delivered. Now they are saying that I'm not eligible for a cashback since I applied some coupon. If it was so you should have mentioned it at the time of my purchase. Very unhappy with the service.
Hello.
Cashback approval time differs for each shop. It is necessary for checking information about the order and data transfer. Maximum waiting time for cashback in Mamaerth is 90 days.
Cashback is not credited in case of using any third party coupons. Only valid coupons issued by Mamaearth official website can be used. This condition is also available on the store's page.
Sincerely,
LetyShops team
I ordered mamaearth on 22 August 2020. but no track of cashback and no pending tacking is shown. worst app and customer care
Hello.
We are ready to help you. Please send us the screenshot of the order. Manager is waiting for your message in the request.
Sincerely,
LetyShops team
I ordered in mamaearth before 2 days I shared the details but no use not yet tracked. worst app and service
Hello.
We have already contacted our partners for clarifying the reason of losing cashback. It is necessary to wait the answer a little bit. Hope for your understanding.
Sincerely,
LetyShops team