Purchases at Douglas PL with cashback in Italy
- for any item marked as the BEST PRICE offer;
- for orders in which the user redeems a gift card;
- for orders made using discount codes distributed in Douglas stationary filials as well as for any third-party discount codes (in this case cashback may appear as 0 in the "My cashback" section, and then be rejected or confirmed as 0);
- in case of using the store's mobile app;
- for orders made by the Douglas Group employees;
- for bulk orders.
- The order should be completed within 30 minutes after reaching the product page from the LetyShops website for cashback to be credited.
- According to the store's terms and conditions, any requests regarding the lost or rejected cashback should be applied within 90 days after the purchase has been made.
- If an order has been returned partially, cashback will be reduced proportionally.
- Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.
Reviews on Douglas PL (14)
Therefore, we publish only our customers' reviews.
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Another shopping, another failure. I repeat once again: there is no question of returns.
Good morning!
It is a pity that this situation took place. We have sent a request to explain the reasons for the rejection of the cashback, but so far we have not received a reply. To support you, cashback has been recognized with LetyShops funds. We hope that the recommendations in the application will help you avoid losing your cashback in the future.
Yours sincerely,
LetyShops team
Forget about any returns. More than a dozen purchases recently - cashback amounted to PLN 0-0.
Good morning!
We turned to partners to explain the reason for losing cashback. The manager looks forward to seeing you and will do everything possible to clarify the situation.
Greetings,
The LetyShops team
