Twice I ordered and it was a disaster for cashback. The first time I had to write and resend the order, the second time they did NOT credit it to me. I will no longer order online.
HI! We are very sorry that you had a negative experience using our service. The manager will write to you in the "Help" section of your account.
First experience with Letyshop to which I would give 10 stars... I also had a good experience with Douglas, quick accreditation. Wonderful experience!!!!
Letyshops is as always reliable and precise, an unsurpassed site! The assistance is super precise and even gave me cashback from his own pocket to reimburse me for the cashback lost by the Douglas site which did not credit anything on both orders placed in his shop (exactly following all the rules for receiving the cashback) and gave no answers to the assistance which moved promptly. 5 stars for letyshops 0 stars for Douglas
It was a pleasure helping you!
LetyShops is reliable and available for assistance. But Douglas has never credited anything, the LetyShops assistance service has always tried to contact the shop and received no response. I have already placed more and more orders and despite Douglas's carelessness, LetyShops has taken charge of the disservice by refunding a small part of the cashback. I will continue to use LetyShops as it has always worked with other sites, but I will think twice about buying from douglas
Greetings!
We are very sorry for the bad impression you have had with the Douglas IT store.
LetyShops does not collaborate directly with the shop. We have waited a long time, but unfortunately we have not received any response regarding your order. In order not to make you wait any longer we have compensated the maximum amount of cashback that we could compensate from our own funds.
We hope that our manager's released recommendations will help you fulfill the cashback of your future orders without any problem.
Sincerely, LetyShops team
Recommended .... Fast shipping, top offer prices ... And cashback credited within the allowed time ... Fantastic
Good morning!
Thanks for being with us! We are glad that our service helps you save money while shopping.:)
Sincerely, LetyShops team
I don't know exactly who caused the disservice (probably Douglas) but they canceled my orders twice within a few days. Without informing about the cancellation, among other things, I discovered it by chance when returning to the order. Then after my various attempts by calling and sending e-mails they replied that it had been canceled due to a technical disservice. so I advise against making app purchases from Douglas (and Douglas in general).
Good morning!
Our service does not affect internal shop processes. For questions about the delivery of goods, please contact Douglas Support.
With regard,
LetyShops team
I have made several transactions, cashback reported and credited in a short time ... only in the last period have they slowed down in fact I have several outstanding amounts for more than a month, but I bear patience .. sooner or later they will be liquidated
Good morning!
Thanks for your feedback :)
Partners need time to process order data. As soon as we receive the reply, your cashback status will be changed to "Credited".
Sincerely, LetyShops team