Decathlon is a family-owned company, founded in 1976, and inspired by the belief that the best sports products should be accessible to everyone.
Ever-evolving and high performance design, the best quality at the lowest possible price, and expert advice that customers of all ages, backgrounds and skill levels can access in-store or online, from anywhere, at any time, is what makes us who we are. And we’re pretty proud of that.
The system detects the order, everything ordered according to the procedures, but cashback rejected. I assume a dispute and in the justification that the system did not detect the order and the order is inconsistent with the regulations, etc. Weak and strange approach
Good morning!
We have received a response from partners that the cashback was rejected due to the rewriting of our affiliate link.
We see that our specialist has contacted you and a partial bonus has been credited from LetyShops funds.
We hope that by following the instructions sent, the problem will not happen again:)
Great, I did the shopping and about 3 hours after shopping I have 5.89 pending, I recommend letyshops
From 06.06.2023 and purchases at Decathlon, there is no information about the accrued cashback. No transaction was found in the Letyshops.com system, even though the system registered a redirection to the store and I sent the order number. After reporting a missing transaction, an order confirmation request was sent to the store. The waiting time for consideration is 4 months. Considering that I was buying a scooter for a child for the summer, it will be just right for these 4 months for the winter. So far, the worst cashback site I've come across and I use many and have had no problems with any of them.
Good morning!
Cashback appears based on information from partners. If he didn't show up, then something was affecting it.
The waiting time for a response from partners is needed so that they can check the purchase data and provide us with the decision.
We see that our specialist has already contacted you regarding this matter, provided recommendations and is waiting for the situation to be resolved.
We hope that adapting to the sent tips will help and in the future cashback will appear automatically.
The LetyShops team
Great product, fast shipping.
In March 2022 I made a purchase, waited forever for cashback from Decathlon, despite the efforts of the entire Letyshops team, cancellation and proving that I am not a camel, the cashback was not paid to me - apparently it was credited to someone else due to a system error - this was reportedly reported by Decathlon to Letyshops. The question is why keep such a partner in the program - such behavior causes a negative perception of Letyshops.
Hello!
Our manager contacted you on report # 2834565 and explained the situation in detail.
Unfortunately, we have not received any rewards from the partners that are the basis for the cashback.
In the past, we have compensated for cashback from company funds, but it is not always possible to do this.
We do everything to minimize the repetition of similar situations.
We hope you will enjoy your future cashback purchases.
The LetyShops team
Decathlon is the biggest rogue SYF on LetyShops. Every time they fail to recognize or cancel your cashback and you have to post an appeal. No matter what the amount, they are greedy and lying. The first time the LetyShops team returned the chasback to me. On the second and third I waved my hand at it because the amount was low because I was ordering cheap things. Now there should be more again and I count on help from the LetyShops staff. And Decathlon .. it's a pity to talk about the store what you like with Ruskies.
Good morning!
We're really sorry for your Decathlon cashback shopping experience.
As far as we know, the store has not been cooperating with the Russian market since March. This store is our reliable partner. Charging cashback does not depend on the store's policy or subjective factors. Most often it is caused by technical factors, non-compliance with the store regulations or general rules for making purchases with cashback.
We hope that the result of examining the application will be positive and that the difficulties with obtaining the cashback will not be repeated in the future.
We have submitted a report to the care department, the manager will contact you and take the matter under control.
The LetyShops team
The order was lost, but the LetyShop service took care of everything for me and the refund was granted.
Good morning!
We are glad that you are satisfied with the services of our website.
We always try to support our users.
We only wish you successful shopping :)
The LetyShops team