A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
Good day. Please tell me where I can see the goods that I have already ordered and paid for? and another question) I just realized that I didn't specify the address. will it be included in the linked bank card? Thank you)
Greetings!
You need to go to the store's website, log in and go to the "My orders" section, all the information should be there.
I placed an order on August 21 and I'm still waiting for my cashback!
We are waiting for the reward together with you!
You can follow the deadlines in your personal account.
Tell me, why recently it was stated that the cashback is about 27% in the Temu store, but it accrued less than 6%?
Greetings!
This rate is calculated only for the first purchase. Since your first purchase has already been made, the bid has been added to it. For subsequent purchases, the standard cashback rate is 1.4%. Increases will be taken into account.
I can't why it has to wait 2.5 months for it to balance so long!!!!
Greetings!
Partners need time to process and transfer information. We indicate the maximum terms, cashback is usually confirmed faster.
If I made an order in Temu and only after downloading your application, will there be any cashback?
Greetings!
Cashback is credited only for purchases made through the transfer from our service. This is the only way partners see that you came from us and transfer the reward.
Therefore, make your next purchases after switching from us =)
and why is it not transferred to the mobile application when the cashback is activated, but is opened here on the platform?
Because cashback for purchases in the mobile application is not yet accrued.
That is, if I entered and made an order through the application, then the cashback is not accrued?
Good day!
Partners do not give rewards for purchases in the Temu mobile application. To receive cashback, you need to go to the browser version of the store.
and if I have already entered the topics through this application and have not ordered anything, then if I enter another time and order something, the cashback will be accrued
Of course!
good afternoon) I still haven't had time to make any order on the subject. In the morning it was 49% and now it's 7.8% cashback on the first purchase. How to understand it?
After activation, the boost is valid for 10 hours. Don't worry, we try to arrange such nice promotions often!
Happy shopping!
The store is normal, the delivery is on time and the money is returned without problems, but they are confused with cashback. Everywhere in the advertisement they talk about a huge cashback, but only for new users, you need to carefully read the terms, with transitions there is a mess and with a partial return, cashback is not accrued
Good day!
We advise you to check the conditions of the stores before each purchase, because all the features are written there.
Happy shopping!