Кешбек не нараховується або буде відхилений за:
- ігрову консоль Sony PlayStation 5;
- купівлю подарункових сертифікатів, купонів, знижок на оплату і карток оплати рахунків;
- попередні замовлення;
- замовлення по безготівковому розрахунку (за рішенням Moyo.ua);
- замовлення, оплачені бонусами. Якщо оплата була частковою, кешбек нарахується на суму без урахування бонусів;
- замовлення, оформлені в додатку Moyo.ua;
- замовлення з регіонів, в які магазин не доставляє замовлення;
- замовлення, зроблені з корпоративної адреси @moyo;
- замовлення, зроблені співробітниками Moyo.ua.
- за замовлення, оплачені карткою з функцією кешбеку (наприклад, А-Банк, Спортбанк, Sense Банк, Моно тощо). Ця умова діє на період промо Moyo UA і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків, будуть відхилені під час звірки.
Що робити, щоб отримати кешбек:
1. Відключити блокування реклами.
2. Якщо в замовлення потрібно внести зміни, необхідно скасувати початкове замовлення через кол-центр, а потім заново оформити замовлення через LetyShops.
3. Замовлення по безготівковому розрахунку оформляти без індивідуальної знижки від магазину.
4. Юр.особам необхідно купувати товари за ціною сайту, щоб отримати кешбек.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 6 місяців після здійснення покупки.
There was an increased cashback (9%). I made a purchase, the cashback was lost. I left a request. Result: Partners reported that this order was not registered with our service. The Moyo.ua store looks like a DECEIVER. Instead of cashback 132 UAH. A bonus was credited from the funds of the LetyShops company - UAH 100.
Good day!
The partners informed that the order was not registered with our service and did not give us a commission. The manager described the possible reasons for the call.
We hope the situation does not happen again :)
Sincerely,
LetyShops team
Many thanks to Letishops for the quick solution of the issue! on my order 1889342267, 06/01/21 at 11 pm I received a full cashback - 483.68 UAH. Thank you for efficiency!!!! all the best!
Good day!
Olga, we are very glad that your opinion about the service has changed :)
Sincerely,
LetyShops team
I bought an air conditioner 15/12/20 for 6449 UAH. Moyo order number - 1889342267 There was an increased cashback for Letishops, I should have received 483.68 UAH. As a result, it was canceled 05/01/21 I wrote a letter in support, I am waiting for an answer. But I have not seen such rudeness anywhere. Better to use *** e. There is never such a scam and boorish attitude towards the client. Even if the purchase is large, they always give everything honestly on time and you get cashback. Do you think after that I will return to you or recommend you to my friends !?
Good day!
Olga, we understand that the situation upset you.
Cashback rejection occurs automatically according to data from partners. The reason may be an error in the transfer of data or a violation of the purchase algorithm / store conditions.
We will do our best to resolve the issue. We hope your opinion about the service will change :)
Sincerely,
LetyShops team
A similar situation as Andrew in the response from 12/19/2020! More than UAH 200 Cashback cannot be obtained (find any reason not to pay honestly!) Increased cashback is a divorce.
Hello!
Oksana, each situation is individual :)
We did not receive information and commission for your order. The order is not recorded under the affiliate program through which we cooperate with the store. This situation can occur in the case of making a purchase by mail, after going from a site with promo codes / coupons, or a simple design, without the participation of advertising space.
A bonus from the company was credited to the balance.
Sincerely,
the LetyShops team
I made the order at a time when the cashback was increased and paid immediately, but half an hour after payment my order was canceled. The next day I showed up with a different number and I am told that someone canceled the first order and made the second, although the payment by bank was on time. Scammers. I will never buy from these ********* again. I do not recommend to anyone.
Hello!
The service cannot affect the whole process of ordering a store. It is important that the purchase made with us is paid for.
Don't worry :) There are many good offers and hot cashback ahead, which will help save a considerable amount.
Sincerely,
the LetyShops team
Made an order of components for almost 25,000 with increased cashback. I made the order in a separate incognito window, no third-party extensions, only the LetyShops extension (which showed that the cashback was activated). As a result, there is no cashback. And I have a "comforting" cashback from LetyShops for 200 hryvnias. And so)
Andrew, good afternoon!
We have not received any information or commission from the partners, as the store has not recorded that you have placed an order through LetyShops. Probable reasons that could affect this manager said in the application (section "Help").
Tried to support a bonus from the service :)
We sincerely believe that the recommendations will be useful and the situation will not happen again.
Sincerely,
the LetyShops team
For the sale on "Black Friday" I took a Samsung fitness bracelet with a discount, plus an increased cashback was credited. Thanks to the cashback service and the store, it's a pleasure to shop with you)
Andrey, good afternoon!
We are glad that you made a purchase with a double benefit :) May it serve for a long time.
Sincerely,
LetyShops team
Maybe I was just lucky, but I ordered a phone for an increased cashback on Black Friday. I studied the conditions of accrual. The goods were transported for a week, but they arrived. A little later, cashback was credited, as promised, although there were doubts, a catch was expected. It's nice to buy, in fact, cheaper than in other stores. Thanks to Letyshops and Moyo too. Probably the first time a normal amount and no problem.
Hello!
We are glad that you are happy with your purchase.
Let new orders with cashback bring even more joy and benefits. :)
Sincerely,
LetyShops team
I cooperate with this store on a regular basis, cashback is always accrued and paid on time (even before the deadline) Thank you for the excellent cooperation Letyshops and Moyo!
Hello!
Thanks for the feedback :) Glad you're happy.
Sincerely,
the LetyShops team