I have confirmed the cashback a month later! And clearly I had already eaten dinner, because there is no risk of return! Waiting so long is pointless (the fault lies with the store and not with lety). But hey, you know! The cashback will be waiting for a month.
Hello Elena.
Thanks for your comment.
Each of our partners has their own estimated time periods to transmit information and remuneration for the order. Just Eat cashback is generally credited 30-60 days after purchase.
If you have any questions, you can always contact us at support@letyshops.com.
Sincerely,
LetyShops team
Hello, I have been using this application for a while and I have already had 11 euros and something is very good, the truth is that I am delighted with it, it takes a month to give you the money but it is normal, do you want them to give you money for placing an order ??? Well, do not complain, buy what you have to buy and they will send it to you 100% recommended for what you have experienced with it.
it took me two months for orders to be confirmed
Good afternoon.
The cashback will be credited to the balance as soon as the partners transfer the commission. Wait times are on the store page. During this time, the partners process and transmit the information to us.
If you need help, please write to our customer service through the "Help" section.
Sincerely,
LetyShops team
When the explanation they give you regarding the wait to receive the cashback is "This time is necessary for the store to confirm the payment and guarantee that the order will not be returned.", The 2 months of waiting. It is FOOD that I am buying. I pay it on the same day, and I eat it on the same day, so it is OBVIOUS that if I want a refund of my money (for whatever reason) I am not going to wait two months. In other stores, it seems fair and understandable to me that you should wait a minimum of 2 months to receive the cashback, but in this case it seems unjustifiable.
Hello,
We do not cooperate directly, but through an affiliate program. There is a necessary time to process the order data. We post the registration terms on the page with the link to the store.
Sincerely,
LetyShops team
I have placed an order for € 27.60 and they have told me that I have only spent € 24. I find it super unfair
Good day,
The sum of the cashback is based on the net value of the product excluding VAT, all other taxes and charges and any additional costs such as delivery and shipping. Stores need time to process the information and transmit it to us. The cashback amount may not be displayed correctly, but don't worry, during order processing, the amount will be adjusted and displayed correctly. If you have any other questions, please let us know at customer service via the "Help" section in your account.
Sincerely,
LetyShops team
For what little they give, they take centuries.
Good afternoon.
Partners need time to process your order information. Information on the maximum accreditation time for orders is on the store page.
The rates are established by virtue of agreements with the partners. You can increase the percentage using Lety codes and a loyalty program. We often run promotions too, so we recommend that you follow our mailing list.
Sincerely,
LetyShops team