Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті.
cashback came in a couple of weeks, the store is normal
I don't know how about cashback. I have a different problem. I ordered a SAMSUNG ETAOU80 (ETAOU 80) charger for 1A today. I received SMS about order confirmation and about the fact that the goods are waiting for me in the store. I come to the store, and there is another charger in the package of this charge. Also SAMSUNG, but only at 2A. We called another Foxtrot store, but the situation is the same there. Naturally, he refused the goods. What to do in such situations? Or are they selling a cheap fake under the brand names?
Hello!
Thank you for sharing your shopping experience at Foxtrot.
We are very sorry that this situation happened. Try to contact info@foxtrot.com.ua or call the store's hotline: 0 800 300-353 (Free from landline and mobile phones in Ukraine).
If you have any questions about the work of our service - write.
Enjoy your shopping!
Sincerely,
LetyShops team
Cashback works. 5.8% from the purchase of a TV, which was no more expensive than others, returned. I really did not like the state of the package - a whole piece was torn off a few cm. They have a really buggy website. Sometimes it is impossible to place an order, so the cashback probably does not work.
Dmitry, good afternoon!
Thank you for sharing your shopping experience with cashback.
To receive cashback, it is important to adhere to our recommendations , as well as the conditions that are published on the pages of partner stores.
If you need help, write. We are always glad!
Sincerely,
LetyShops team
I did everything right because I have been using cashback for more than one year! In short - KIDALOVO! Response from LetyShops representative: Stefania Pogrebnyak (LetyShops) Mar 16, 10:05 pm MSK Good evening, Vladimir. I will be happy to help you understand the issue. Unfortunately, we did not receive any reward from the store. This can happen if the rules for purchases with cashback were violated, or the store mistakenly did not transmit information to us. To protect yourself from such situations, you can use the following tips: 1) try to complete an order within an hour within one browser session. Do not go to the pages of other sites; 2) also disable active third-party extensions on the browser at the time of ordering with cashback; 3) be sure to consider the conditions of the store. Important points are spelled out there. 4) follow the recommendations of our service. This will keep your reward safe. We try to take care of our users, that's why we accrued cashback from the company's funds.
Good afternoon, Vladimir!
Thank you for leaving a review.
We understand how unpleasant situations of losing cashback are. Our team does everything possible every day to keep such cases as few as possible. Unfortunately, we cannot influence all factors.
We are grateful to you for following our recommendations. Perhaps there was an error during data transfer, so the cashback was not fixed. We hope the situation will not repeat itself.
If you have any questions - write, we will definitely show you.
Sincerely,
LetyShops team
I bought at Foxtrot 3 times, of which two times the cashback was not tracked, and the first time there was a limit on the card (when the limit was triggered, the purchase was tracked, and when the limit was removed and tried a minute later, no. The second time I bought two goods in a row with a difference of about an hour, the first product was tracked, the second was not. I placed a request, letishops fully refunded one of the orders and partially the second. The store itself refused to refund, said that I followed the wrong link :) Conclusion: if you want cashback to be tracked and click on "topics "Do not buy links in foxtrot.
Hello Alex!
Thanks for the comment.
It is a pity that such a situation has occurred. Unfortunately, none of us is safe from rewriting the affiliate link during checkout. To reduce the risk of such cases to a minimum, we recommend disabling all third-party extensions, making purchases within the same browser session, not going to other tabs and not clicking on links from the Internet. We hope that such difficulties will not be repeated in the future.
If anything, you can always contact us. We will be happy to help in any situation.
Have a great day!
Sincerely,
LetyShops team
Cashback is an extremely tight store. I bought a gift for my family on NG, expensive, albeit actionable. With cashback. Before that, I hadn't bought anything at Foxtrot for a long time, because there was a period when they practically left our city. When they returned, there were no significant differences from other large (greedy) retailers. Before NG, I was tempted by an increased cashback from Nowhere was it indicated that promotional products were not compatible with cashback. As a result, a month later I received a message that the cashback was declined. There are no complaints about the LetyShops Care Service, they treated it correctly and with attention, it may even be possible to defend cashback with their help, but with equal prices in other stores in Foxtrot, I probably will not buy, and I will not recommend it to others, since there is no difference and there is to be dishonest and, petty redneck!
Eugene, good afternoon!
Thanks for the comment.
We are sorry that the cashback for the order was declined. Since the amount of remuneration is quite large, it is important for us to get an answer from partners. Alas, he has not yet entered. The delay is due to the fact that we do not work directly, but through special programs.
Please do not worry about this - we will try our best to help.
See you soon in the spring;)
Good luck, pleasant shopping and great mood.
Sincerely,
LetyShops team