Non-existent customer service, questionable quality at least regarding photography. Zero notification when you make a return, almost two months ago I returned a product and I have not been reimbursed or even know where it is, in addition, you have to pay for the shipment, which being cheap to China is not
The order was made according to the rules, a clean browser - no vpn, antiviruses, add-ons. Switching from Letishop to Light, adding an item to the cart and paying right away. I have been shopping with cashback for several years now, I know all the rules perfectly well. And then cashback did not appear, part of it was compensated, then they waited for an answer from partners. The answer was probably posted in paper form on a turtle. As a result, it turned out that a transition to someone else's link was recorded. Who do you take me for? How can a buyer / user prove that he followed your link? No way! I won't let myself be fooled anymore. In correspondence with the store, they said that the commission for my order was transferred to admitad. It is through them that letishop works.
Good day!
Communication with partners for lost orders, indeed, takes a lot of time, because we do not work directly with the store. We received a response with information that the buyer came from a source other than our service. Many different companies work through the Admitad system. Unfortunately, we were not told exactly which source the reward was given. We have credited a part of the cashback. We understand that this is not the amount you expected to receive, but in this situation it is the maximum compensation.
We hope that cashback for future purchases will be automatically recorded.
Sincerely,
LetyShops team
I did not manage to contact them at any time. Thanks to PayPal, I got the 85 euros spent back. Are they a scam ????
Good afternoon.
We are very sorry that such a situation has occurred. We cannot guarantee that Lightinthebox store representatives will read reviews about our service.
Please contact Lightinthebox support. We hope that the problem will be solved as soon as possible.
Sincerely,
LetyShops team
They gave an increased cashback, but it did not appear. Recently I made a purchase in a store through another service - everything appeared, but the rate, of course, is not as huge as I had through Letishops ..
Good day!
We will send a request to partners to find out the reasons why the cashback for the order was not displayed automatically. As soon as there is news, we will announce in open circulation # 1702530.
Sorry for waiting.
Sincerely,
LetyShops team
One of the worst online stores in China on a par with Bangud. There are often very good prices for goods, especially flagship smartphones, but in practice they never ship them. That is, you pay for the order, they spend from a couple of days to a couple of weeks, and then they stupidly cancel. And this despite the fact that the lot says - dispatch 24 hours. As a result, you waste time and money on reverse conversion if you did not pay from a $ card. I don't know why these freaks do this, probably in the hope of a sucker that he will pay directly from the card, and not from the pipe. ADVICE - DO NOT BUY ANYTHING HERE !!!!