Cashback is available only for the following countries.
It never usually works properly and they end up giving you bonuses that are much lower than what you would be entitled to.
Hello, Leonardo.
We have not found any requests to search for missing Iberia refunds in your account. Therefore, if any of your bookings do not appear in our system, please create a request and we will do our best to resolve the issue.
Check the countries that do accept cashback… and well, delete cookies from your phone… incredible. If you have looked at other sites, don't go to LetyShops to buy from Iberia because they don't accept it.
Hello.
Each store has its own conditions. If your cashback has not been credited for some reason, you can create a complaint in the “Help” section of your personal account.
Cashback usually does not work with Iberia. I make no less than 2 reservations a week and most of the time I have to claim it. The letyshops staff makes an effort and tries to solve it, but it is quite annoying to have to complain about something that technologically should be a very easy solution. We'll see if when they say it is accredited, it is true or not, we have to wait at least 3 months to see it
Good afternoon, Susanna!
We apologize for the inconveniences. We, like you, are interested in the cashback appearing automatically. If you don't mind, we ask that you record a video of your next reservation and send it to us so that our technical team can check the purchasing algorithm.
All the best,
the LetyShops team
Letyshops has solved my problem quickly and efficiently. I will continue using and recommending it.
I don't know why lately the larger cashbacks like this are not saved or anything, I have to be opening incidents and I get that they can't find it. I have the case open but we'll see how long it takes... I'm a little sad about this. Then it says that you put the order number when here are flights, there is no number as such but a confirmation that is a reservation number that you cannot give because the airline itself tells you that for security reasons do not give it since they can cancel it. … I sent them the screenshots and everything. Still cashback not found. If you want, I'll give you a capture of the bank too. I hope it gets solved.
Hello Andrea!
We apologize for the unpleasant experience. Don't worry, our manager Julia will help you with this matter. Please respond to it through the "Help" section.
All the best,
the LetyShops team
Well, no cashback from this store is ever activated for me. Neither activating the cashback on the web nor going from letyshop to the web.
Hello Annabelle!
We are very sorry that you had such an experience with Iberia. We see that you already have an open consultation on this case. Our agent has sent the request to the partners to claim the lost refund and find out the reason why your cashback has not been registered. We hope that we will receive the answer shortly.
Good luck!
The LetyShops team
Since the month of July I have booked at least 3 flights with Iberia (not with Iberia express) and the Cash never appears, not even as pending
Hi carmen.
We are sorry that you faced such a situation. Like and you, we are also interested in the accreditation of cashback. Only in this case do we receive a commission from the partners. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes. Follow the status of the requests, please. As soon as the response from Iberia arrives, we will notify you. We hope the problem will be resolved soon.
All the best!
The LetyShops team