*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
They take time to credit your cashback
Hi, Alisson.
Yes, partners need time to process the information and transmit it to us. Each of our partners has their own estimated time periods to transmit information and remuneration for the order. AliExpress cashback waiting time is 75-120 days.
If your cashback is not credited on time, you can always contact our customer service and the managers will help you with this :)
Sincerely,
LetyShops team
Always accredited, but if I have had a problem I have the tranquility and confidence of the great professionals in Lety !! they have always helped me, thank you !!
Hi Esther!
We are glad you enjoy your shopping with us ❤
Sincerely,
LetyShops team
Very happy with Aliexpres, very unhappy with Letyshops. - If I take advantage of an offer of 25% in 4 pledge, they credit me only to one, the cheapest. - If there is an order for five products, they only credit me with cashback for two products. - And a giant etc. Claiming is useless, they reject your cashback without even looking at the capture of the order placed.
Hi Rebecca.
We are sorry that you have that opinion. We try to do everything in our power to help our users, but we don't always have the opportunity to make up for all lost cash. Please follow the rules of cashback purchases to prevent their loss.
If you have any questions, please contact our support team through the Help section. We are in touch.
Sincerely,
LetyShops team
A few weeks ago I took advantage of the 25% cashback they had in the store. I could buy a maximum of 5 garments and they gave me a maximum of € 5 for each one, they only credited me for the return of one of the garments (coincidentally the cheapest) and when I opened a claim they gave me € 0.40 (when I should have received more than € 10 for what I had spent) and they told me to do things right next time (I paid for everything in the same order so if they credited me 25% of a garment they should do the same with the rest since I did the same steps in all). Anyway, a disaster.
Hello Vanesa.
We regret that such a situation has arisen. For our part, we try to help our users get a refund. But unfortunately, we do not always have the opportunity to make up the full refund amount lost from our account. If for some reason you do not get the cashback of the orders placed with us, we will also be left without remuneration.
We hope this does not happen again and your purchases are successful.
Sincerely,
LetyShops team
It works perfectly! They make the refund. What is not clear to me is whether "clothing" also includes footwear.
Hello,
thanks for your review.
Shoes are not included in the Clothing category :)
Sincerely,
LetyShops team
Good afternoon, I made a purchase for which a cashback of € 2.77 was generated, being confirmed by email by Letyshops. Later I confirm that I have received the item, but Letyshops only pay me € 0.78. And when I claim the rest of the money, they only give excuses not to pay the € 1.99. They are scammers!
Hello.
We are sorry that you have such an opinion. When the order is pending, the cashback amount is not final. As you made the purchase of the category with 1% return while the refund was increased to 5 times, you received the cashback with the 5% return rate.
We see that you have an open query on this topic. Please reply to our manager so he can help you.
Sincerely,
LetyShops team