Make an in-app purchase on AliExpress. They charge the money to the account but the order in AliExpress says that the buyer did not issue the payment and therefore orders not shipped. No money and no orders.
Hello.
Our service cooperates with more than 2000 stores and each one has its own characteristics of payment or receipt of goods. When paying for an order, you don't pay to LetyShops, but to the store. Please contact AliExpress support to understand the situation.
We hope the problem is resolved positively.
Sincerely,
LetyShops team
Generally satisfied. But it's been days when I left an open query and they still haven't resolved it and there's no way they'll contact me :(
Good afternoon.
We apologize for not answering for a long time. Due to the large number of inquiries, the help desk managers process the requests in turn. We are working to help our clients as quickly as possible. Trust me, your matter will not go unanswered.
Thanks for understanding.
Sincerely,
LetyShops team
Cashback never works from the computer, but EVERY time I sent an email complaining about the situation and they ALWAYS fixed the bugs very kindly and they gave me my money back. The application works better for me than the website, but the customer service 10. VERY HAPPY.
Good afternoon!
We are always happy to help our clients. We hope that the recommendations provided by our advisor will help you avoid losing cashback in the future.
Greetings,
LetyShops team
Good morning, I sent you an inquiry because I do not have cashback from the purchases I made, on 11.11.19 I spent about € 160 and no cashback, why? I have not obtained a response through the queries # 1835795 Greetings
Good afternoon!
We apologize for not answering for a long time. Due to the large number of inquiries, the help desk managers process the requests in turn. We are working to help our clients as quickly as possible. Trust me, your matter will not go unanswered.
Greetings,
LetyShops team
I have bought several times recently and I have had problems with the cashback, it does not reach me. This last time it happened to me again and I have been waiting for about a week for an answer to the consultation and nothing at all.
Good afternoon.
We apologize for not answering for a long time. Due to the large number of inquiries, the help desk managers process the requests in turn. We are working to help our clients as quickly as possible. Trust me, your matter will not go unanswered.
Thanks for understanding.
Sincerely,
LetyShops team
Hello bad experience there is no solution to withdraw money everything is a lie there is no trust It does not deserve any stars I am disappointed
Good afternoon.
We see that your account is deleted. We are very sorry that you left us without waiting for a solution to the situation.
If you have questions or want to share an opinion, write to our online chat. We appreciate any comments.
Greetings,
LetyShops team.