*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
I ordered a product for 6 thousand, but the bonuses were not credited. Kapets,
Marina, hello!
We will try to fix everything. We created an appeal to the care service through the "Help" section. We will be glad to receive your answer and a screenshot of orders from the personal account of the store.
Sincerely,
LetyShops team
from buying a phone 0.5 %. this is of course serious.
Hello!
The cashback rate depends on the terms of cooperation with partners. If there are any changes in the future, be sure to update the information on the store page.
Sincerely,
LetyShops team
ordered goods for 30k, but cashback is not displayed. usually takes no more than an hour, but now more than two have passed and nothing. It looks like the app doesn't work if you use a coupon. A very nasty policy. Coupons for 260 rubles, cashback could be about 700-1000
Hello!
During a sale, cashback fixation may take longer.
Coupons should not affect the accrual. Let's figure out why cashback did not appear in the appeal to the care service. We created it in the "Help" section and we look forward to your response.
Sincerely,
LetyShops team
I made a purchase by going from you to aliexpress in accordance with all the rules, I hope the cashback will be counted, because I understand that there are technical problems, but I would like to rely on you and return at least some money ?! )
Good day!
We checked the information in your personal account. We see that the cashback for purchases made during the sale has already been credited to the balance :) If these are not all orders, please inform the manager in an open request through the section of your personal account "Help", "My requests" or via mail.
Sincerely,
LetyShops team
I bought a lot of goods today, the amount was about 9000 rubles. And the cashback was not credited !!! Did you pocket my money ???
Good day!
Cashback accrual is an automatic process. If the store receives information about the referral source, the order information goes to our system.
We see that the cashback for purchases from 11.11 is already displayed in the "Pending" status. If there are other purchases, but they have not appeared, please inform the manager in an open appeal to the care service.
Sincerely,
LetyShops team
work cool. For an order for 100 rubles, the cash was counted, but for 100 $ not. wonderful. adies
Good day!
Oleg, the order amount does not affect the cashback accrual. To understand this issue, we created an appeal to the care service. Please write to the manager via mail or the section of your personal account "Help", "My requests".
Sincerely,
LetyShops team
I switched to Aliexpress through your application, ordered a product, I never received a cashback! :(
Good day!
We have created a ticket to help with this matter. You can write to the manager through mail or the section of your personal account "Help", "My requests".
Sincerely,
LetyShops team
everything went fine for me, no problems with the service arose, I bought it for a year ahead. Thank you for being. I don’t understand why you are being scolded like that. (◠‿◕)
Good day!
Thank you for being with us :)
Sincerely,
LetyShops team
11/11 sale and not one cashback was counted ...
Good day!
Igor, to help in this matter, we have created an appeal to the care service. Sorry, we did not receive your reply. Please go to the "Help" section of your personal account.
Sincerely,
LetyShops team
I activated cashback in aliexpress, ordered everything I needed, went to my personal account and there is no cashback; (
Good day!
Yuri, we see that cashback for purchases from 11.11 has been credited to your balance. If more orders were made after switching from our site, and cashback did not appear, please inform the manager in an open appeal. You can write in the "Help" section.
Sincerely,
LetyShops team
I bought a device but I didn't get any cash back and I think that's stupid that a cash back platform doesn't work
Hi there,
See that Cashback is already showing in your personal account. If you have further questions, please write via the "Help" section. We are always ready to help.
Kind regards
LetyShops team
An order was made for Aliexpress for a large amount specifically through this application to get cashback, but my order does not even appear in orders, let alone the amount "pending confirmation". What's the use of your application if it doesn't work at the right time?
Hello!
Checked your account information. Cashback for purchases from 11.11 is displayed on the balance with the "Pending" status. We contacted you in the appeal to clarify the information. Unfortunately, we did not receive an answer.
Sincerely,
LetyShops team