*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Good time ... You were getting ready for the 11/11 sale, you filled your entire mailbox with spam, you were notified in the application almost every hour, but it’s time to make purchases and that’s it. I can't enter your site, I somehow got there after two hours, since all the orders were in the basket. Zatar on the little things for 4k. I paid for everything, but the cash was not credited. Hence the question, did you exactly prepare or was it planned? This happened last year.
Peter, good afternoon!
The entire LetyShops team was really preparing for the action. Alas, there were technical difficulties due to the download, but we quickly fixed everything. We apologize for any inconvenience this may cause.
We see that an appeal to the care service has already been created. The manager will contact and help.
Sincerely,
LetyShops team
At 11.11 there were problems, as a result, half of the deals were lowered. I turned to support, the problem was resolved and the losses were compensated. Thank you .. I could not wish for more, on standard days, 99.9% of credits come .. I recommend .. Wishes, with the growing popularity of your service, double the capacity and duplicate communication channels, Black Friday, don't repeat the mistakes ..
Ivan, good afternoon!
Thank you for the high appraisal of the service! We believe that the advice will help you with future purchases.
Were happy to take care :)
Sincerely,
LetyShops team
Good afternoon, I made 6 orders on AliExpess during the 11.11 sale. A cashback of 2.5% appeared in the account only for 5 orders (all small things, a total of 100 rubles). And a large purchase in the region of 34,000 rubles was left without cashback (around 800 rubles). I left several requests on this matter, the number of the last one is 1822552: but there is still no answer. I do not recommend anyone to contact LetyShops !!! Deception, ignore, wasted time and emotions ((
Good day!
We are sorry for the wait. Calls to the care service are processed on a first come, first served basis.
We understand your emotions: (Such situations are also unpleasant for us. Cashback is credited for any order amount. Perhaps the information did not enter the system by mistake or the purchase algorithm was violated.
Sincerely,
LetyShops team
Cash back was not credited at all on sale 11-11 from an order for 43 thousand! They wrote that the store did not send it to them, and I was charged 600r compensation, that's just Cash Back with 6.5% gold status (for 150r) 2679r! I continue to argue with the manager, but apparently here my own rules of the offer agreement are not respected! I do not plan to use this service anymore
Hello!
Unfortunately, cashback for your purchase was not displayed automatically. We accrued the maximum possible compensation, considering that we ourselves did not receive anything for the order. We hope this situation will not happen again.
For AliExpress, the cashback rate depends on the product category. A detailed transcript can be seen in the description of the store on our website.
Sincerely,
LetyShops team
Unfortunately, most stores with smartphones don’t give cashback anymore (or they don’t give it to us), so next time you will have to try an alternative cashback service, and then check the list of stores before buying (I checked it after ..). But there were times when there seemed to be 7% for everything, ehh
Hello Ruslan!
And we miss those times :(
Terms of work with partners may change from time to time. Therefore, there are changes in cashback rates. In case of any innovations, we update the information on the store page.
Sincerely,
LetyShops team
Not a single cashback was counted, I made about 10-15 orders, okay, I'll wait another three days ...
Good day!
Ilya, we have contacted you in the appeal to resolve the issue. To understand the situation and calculate the cashback, we need accurate information on orders - date, number, amount, status. If possible, send it to the manager.
Sincerely,
LetyShops team
In the period from November 11-13, I made several orders with Aliexpress. None of them went through with a cashback. Sting ((
Vladimir, good afternoon!
We want to help you figure it out. To resolve the issue, please answer the call # 1842503. We wait.
Sincerely,
LetyShops team
it is credited quickly, it pleases, but the enrollment for withdrawal, I have from 06.09. 2019 is only one. and since the beginner will bet five, time will tell what will happen next.
Good day!
Cashback is credited to the balance automatically after the transfer of partner data. We publish the waiting times on the store page . If the cashback is not confirmed on time, we are always ready to help :)
Sincerely,
LetyShops team
I made several orders through the application, the cache back works every other time and then small purchases ...
Good day!
Sergey, the order amount does not affect the cashback accrual. This process is automatic.
The reasons for losing cashback could be:
- adding items to the cart and using coupons before transferring from us;
- price adjustment by the seller and violation of the terms of purchases on AliExpress.
We see that an appeal to the care service has already been created. Please wait for a message from the manager.
Sincerely,
LetyShops team
spoiled the cashbacker.ordered the phone.and it turns out to be in the store for which the cashback is not given.what's the matter? or ali.what should i look for? go to others.
made a transition through the extension. it does not indicate the lists of stores that do not give cashback. cache did not appear, started digging in your basement and found a problem - this is a divorce.
Hello Maxim!
We work with each store under certain conditions. They can change sometimes. Information that cashback is not credited for purchases from some sellers is on the store page. We also sent mailing letters to inform about changes. If you click on the extension icon, all the conditions that are on the store page will be displayed.
Sincerely,
LetyShops team
I placed an order on AliExpress on 11.11 through LetyShops and in my account it does not appear as if I have bought anything. What I can do?
Good afternoon!
We see that you have created a request for the loss of cashback. Soon our customer support advisor will respond and help you solve the problem.
Sincerely,
LetyShops team