*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Hello good day. I am a recurring buyer on Aliexpress. On December 1, I created an account in Letyshops and made a purchase on Aliexpress (I even downloaded the extension and did it by that means). But 3 days have passed and my purchase with the cashback has not been registered. I have already sent a request, but it is still open and until now they have not responded to me. Thanks
Hello!
We see that you have created a request for the loss of cashback. Soon our customer support advisor will respond and help you solve the problem.
Sincerely,
LetyShops team
there is no cashback for many orders, but how well it all started.
Good day!
Don't be upset :)
The care manager will be sure to contact you and try to help.
Sincerely,
LetyShops team
Heated with a sale cashback ... sadness, trouble.
Good day!
We understand that the situation with losing cashback is unpleasant for you. Believe us, we too, because we also do not receive a commission for such purchases.
Compensated the maximum possible amount from the company's funds.
Sincerely,
LetyShops team
I ordered a lot of goods for Black Friday, followed all the rules, but the cashback never appeared. I wrote in support and I was credited with points, but the cashback would have been greater. I hope the work with fixing cashback will improve.
Good day!
We are also sorry that cashback was not displayed automatically for your purchases. Compensated for the maximum possible amount.
We hope the situation will not repeat itself, and the recommendations will be useful when placing future orders.
Sincerely,
LetyShops team
Everything is fine, cashback is coming. Although the percentage could have been made larger, or it would be clearer to say what it is and from what it is calculated. Roughly speaking, if we take 5% of the cost of the goods that are promised to us, then not 5% will be returned, but somewhere between 4.4% -4.6%. A trifle, but not pleasant. And for some goods, the commission is generally less than 2-3%. There are cashback services with a large percentage. But this service is more convenient in that it is more focused on the Russian-speaking public + the interface is clearer. And also the withdrawal of funds is clearer and easier. If not for the disadvantages mentioned above, then there would be 5 stars.
Good day!
Thanks for sharing your opinion :)
Each cashback service has its own cooperation agreements with partners. We have such rates. We try to carry out promotions of increased cashback or mailing of lety codes to make purchases more profitable.
As for the accrual of cashback, AliExpress does provide a commission, taking into account currency conversion .
Sincerely,
LetyShops team
For the last 2 months, I stopped receiving cashback for orders at all. On 11.11 - 3 out of 5 orders are past, on Black Friday all 4. I always order from my phone using the latest version of the LetiShops mobile application, no VPN and ad blockers are even installed. At the same time, all transitions are recorded in the account, but there is no purchase ... Previously, cashback was credited without problems almost instantly. Now you need to constantly write to support, take screenshots, wait, then they get some small bonuses and that's it ... What is the problem, I can't understand. There is a suspicion that the reason lies in the fact that I am close to the Lety-Silver status ... Or the system has broken down completely. It looks like it's time to look for a new cashback service. And so it all started well ...
Good day!
Account status does not affect cashback accrual. We are interested in users making purchases with us :)
Cashback is credited to the balance automatically. Factors that can also affect the loss: adding items to the cart before switching from us; search for coupons and apply them before switching from LetyShops; price adjustment by the seller.
We look forward to further cooperation.
Sincerely,
LetyShops team
Cool! I ordered two products, as described in the cashback - zero money))) you work cool
Good day!
Cashback is recorded automatically in the personal account of our service after placing an order. If this does not happen, we do not receive information and commission from partners.
Created a caregiver call to help. Unfortunately, no response was received.
Sincerely,
LetyShops team
On the 29th, I ordered almost 15tr cashback on alik, they did not give it.
Andrey, good afternoon!
Cashback for your purchases was not automatically entered into our system. In this case, we do not receive a commission from the partners from which the cashback is generated.
The manager contacted in the appeal to help with partial compensation and provide helpful recommendations.
Sincerely,
LetyShops team
lousy, I made 2 purchases on aliexpress with letyshop and NOTHING ... nothing has been returned to me and I also do not see the balance in this application
Good afternoon!
The cashback does not appear if the algorithm or the conditions found on the store / service page have been breached. Please clarify some points about the ordering process when contacting the customer service: the "Help" section, "My questions". We are waiting for your answer.
Sincerely,
LetyShops team