Purchases at Media Markt ES with cashback in France
- Cashback is not credited for in-store payment method purchases.
- Cashback is not credited in case of using any voucher or discount code.
- Cashback is not credited for services or orders that include them (such as repairs, warranties, financing, etc.), refurbished products (each product marked “REFURNISHED” indicates whether it is used), or any returned products.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for orders from the Canary Islands.
- Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
- Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
- The store is not providing us with information about your order amount at the moment of the order registration, that's why cashback for your order may be displayed as 0 EUR. While processing your order, the store updates that and cashback amount is set according to the rate stated on the store's page.
Reviews on Media Markt ES (163)
Therefore, we publish only our customers' reviews.
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Shopping at Media Markt is a nightmare. They encourage you to use their app, but of course, it's impossible to get cashback. Between that and the fact that the extension only works properly on my laptop... I'm getting fed up with this.
Hello.
We are very sorry about the situation.
Unfortunately, cashback is not credited for purchases made through the store's mobile app, and we understand this may be inconvenient. All terms and conditions are published on the MediaMarkt page within LetyShops so our users can review them before making a purchase.
They don't deliver on their promises. I've always followed all the steps, and yet several purchases haven't generated the promised cashback. On my last order, I was entitled to €30, but they only gave me €10 as compensation "due to their internal limits." In the end, when their system fails, the customer is the one who loses. After this experience, I can't recommend the platform or trust them to deliver on their promises.
Hello!
We are very sorry that you had this experience and we completely understand your frustration.
We review each case individually and always try to credit the full cashback, but when the store does not pay us the commission for the order, we can only partially compensate, within the internal limits we have as a company.
Terrible, I should have received €4.23 from an order I bought for €251 and they tell me that I didn't activate the cashback when I activated it from the Letyshops website and it opened the MediaMarkt tab.
Hello, Maria.
We are very sorry for what happened and understand how frustrating it can be to lose cashback, especially after a purchase of that amount. According to the information we have, the cashback wasn't credited because the store didn't receive the activation correctly. To prevent this from happening again, we recommend following these guidelines:
- Activate cashback just before making the purchase.
- Do not add products to the cart before activating.
- Do not use external coupons or extensions that may overwrite cookies.
- Complete the purchase in the same window that opened from LetyShops.
I made a purchase where I was supposed to receive €28 cashback, even though the maximum I could receive was €20. In the end, after complaining, they only gave me €10, which doesn't satisfy the terms and conditions of the sale. If this happens again, I won't use this app again and will use other apps.
Hello, Adrian.
We're very sorry that your experience wasn't what you expected. To support you and partially compensate for the situation, LetyShops has issued a partial voucher using its own funds.
We continue working to ensure that each purchase is recorded in the best possible way.
It's too bad that they don't credit cashback for Media Markt purchases in the Canary Islands.
Hello.
Unfortunately, according to the store's terms and conditions, cashback for purchases at Media Markt is not available in the Canary Islands. We hope this will change in the future.
A scam. Two purchases totaling almost €500, and one of them tripled my cashback, but with no rewards. Withdraw the funds and goodbye Letishops.
Hello!
We're very sorry about what happened. We've reviewed your request, but in this case, we can't credit the cashback because we haven't received confirmation from the partners. We know this isn't the response you were hoping for, and we understand.
We hope that everything goes smoothly in future purchases.
I'm giving it one star because it can't be given any less. As soon as you exceed X amount of cashback, they say it hasn't appeared or that it hasn't been registered correctly. It's shameful. But not only in this store but in others as well. They keep the money that MediaMarkt gives them.
Hello,
We're deeply sorry for your experience and understand your frustration. We just want to clarify that when cashback isn't registered or approved, we don't receive any commission from the store either. We share your interest in everything working properly, as only when the cashback is credited do both parties (you and us) receive anything.
Terrible experience with this store. I made a €499 purchase following the instructions, but the cashback didn't appear, and from what I've been told at Letyshops, they don't accept cashback requests that haven't appeared. Very bad for both parties. I won't buy from this store again, and it may be the last time I use this platform. 1 star for not being able to leave 0.
Hello!
We sincerely regret that you are not satisfied.
Unfortunately, the store hasn't sent us the necessary compensation to process the cashback, and without it, we're unable to cover the amount. Please try to make a video of your purchase next time so our technical team can investigate.
We are sorry for the inconvenience.
I made a purchase worth over €400, fulfilling all the requirements, through the Letyshops app. The cashback didn't appear, nor did they accept requests (it's shameful that this is allowed). Letyshops "resolved" it with a voucher for a significantly lower amount than what I was entitled to for the purchase. All BAD. Disappointed with both.
Hello!
First of all, we sincerely apologize for the situation. We also didn't lose any compensation from the store, but we've decided to credit you with the maximum possible bonus from our funds.
We hope the advice our agent gave you will be helpful in the future.
At the end of last year I made a purchase of a Samsung watch and an Acer computer, both cases were charged correctly and I already have them in my account. I recommend it.
