With ikea you never know... I do the same purchase process and sometimes you get the cashback and other times you don't…. I have two pending... let's see what happens but it's not the first time it's happened to me. I don't think it's a letyshops problem, I've been using it for a long time. It happens to me with some stores still buying always doing the same steps.
Hello Deva!
Thank you very much for your comment. We are very sorry for the incidents with your cashback. We have sent the request to the partners and we are still waiting for their response. To make you a little happier, we have paid you a cashback for your orders. If you want us to inform you of their response, let us know.
All the best,
the LetyShops team
Very disappointed. Still waiting for an answer from Ikea. I don't understand why they advertise it if they don't.
Very good!
We are sorry that your cashback has not been registered automatically. To address the issue, we have sent the request to partners and are still waiting for a response. As soon as there is something new, we will inform you immediately.
All the best,
the LetyShops team
I made a purchase of more than €2,500, the cashback was not activated and after several months of waiting they denied it to me, it seems FATAL to me. For me it no longer makes sense to continue using this website, I feel cheated.
Hi Alex!
We are very sorry, but we received a negative response from our partners for your request, and therefore we cannot reward the cashback in full. We hope that the advice that our agent gave you in the consultation will be useful in your next purchases.
All the best.
The LetyShops team
A little disappointed that more and more stores are being removed from the Canary Islands area, just the peninsula in lots of stores, at this rate I'm going to other cashback pages that don't have this problem.
Hello Maria!
We understand you perfectly. Unfortunately, for technical reasons, the cashback from this store is not available in the Canary Islands. We hope that we can buy with cashback from all over the world.
Greetings!
The LetyShops team
There are always problems with this store. Either they do not credit the Cashback, or you have to claim it or they give you a bonus, etc, etc. Ikea does not work with letyshops
Good afternoon, John.
We are very sorry that you had a negative experience. Cashback loss situations are also unpleasant for us. We have sent the requests for your orders to the partners for their review and we have credited a partial bonus for the order 1294227431. We are still waiting for the answer for the order 1339426026. As soon as they answer us, we will let you know. We hope your understanding.
All the best,
the LetyShops team
I made a purchase at Ikea through Letyshops. The cashback appeared to me as pending right away, but when the deadline by which it had to be validated arrived, it was still pending. The Letyshops customer service team treated me wonderfully and validated my money. You have to be aware when buying with this company.
Hello Silvia!
We thank you very much for sharing your shopping experience with us ❤ We hope that incidents like this don't happen again.
All the best,
the LetyShops team
I have made 3 orders from Ikea. None have been credited and I have had to claim it. After months they have confirmed it.
Good afternoon, Anita!
It's a shame that you had a negative experience with this store. Fortunately, we turned to the partners and received the answer, so we were able to credit you with the cashback. We hope your next purchases are successful.
A cordial greeting.
The LetyShops team
It's a scam, IKEA never credits the purchase. You know it but you continue to keep it in the app.
Hello!
We are very sorry that the cashback for your order has not been registered. We received the negative response from partners. It turns out that the purchase was not assigned to LetyShops. We always strive to help users and reward all lost cashback, but unfortunately we don't get that opportunity every time. Therefore, we have paid you the cashback of our funds partially.
Cheers!
The LetyShops team
I made two purchases from letyshop to ikea and it did not show that I had made the purchase, I opened an incident and it says that ikea can take 4 months to respond…. I think we all know how this ended, very outraged since I had never had problems with other brands. But from what I read in comments, ikea never gives you cashback
Hi Julia!
We perfectly understand your emotions, since situations like this are also unpleasant for us. We have created a query in the "Help" section of your account to control your requests. Don't worry, our agent will help you if something goes wrong.
With the best wishes,
the LetyShops team
Well, nothing, I just placed an order and at the moment the Cashback does not appear, it is the second store with which it happens to me ... even though I read the conditions and make sure to comply with them all, I do not understand why the payment is not made Cashback, of the stores where I have bought, only freshly and zooplus work well, the rest is a waste of time, it is better to buy directly from the page
Hi Patricia!
Thanks for write. We are very sorry that you had such an experience. We have sent a request to our partners to find out the reason why the cashback has not been registered. As soon as they reply to us, we will let you know immediately. Our agent Liza is monitoring the procedure and I will help you if something goes wrong.
Cheers!
The LetyShops team
It seems fatal to me that only orders from the peninsula can receive cashback: Cashback is credited only for orders placed at IKEA from the territory of the Peninsula. Those of the Canary Islands and Balearic Islands are not Spanish or what? I have read many negative comments regarding this issue about orders to carias... And I am from Mallorca and the same thing happens here. Having an IKEA store in Palma de Malloca, I find it embarrassing that I can't have my cashback! From letyshop they would have to talk to IKEA to change this, because it is totally discriminatory! I have bought on many websites through letyshop (aliexpress, emma mattress, animal store, Primor...) and no problem receiving the cashback. I want it to be clear that this bad opinion is towards IKEA and not towards LEtyshop.
Hello Rachel!
We understand you perfectly, but partners only offer cashback for purchases made from the territory of the Peninsula. We believe that it is a matter of difficulty to transfer the data from the version of the website created specifically for Islands.
We hope that the store will change the conditions and that the cashback will be available to the entire territory of the country one day.
All the best.
The LetyShops team