Важливо!
Placed an order with EVA. No order for a week. After I called the hotline, they said that the order got lost. As a result: the order waited a week, the money will be returned within another week. In short, I just froze my money for two weeks (if they still return it). And this is the second time. Cashback is constantly lost. I do not recommend this store.
Hello!
We are very sorry that you encountered a similar situation, which left unpleasant emotions from ordering in our online store. We assure you that we work every day to improve our service and do everything possible to keep our customers satisfied.
Funds on your order are refunded, information on improving the service is sent to the appropriate department. We hope we can change your attitude towards our chain of stores in the future.
Cashback on request is displayed in the personal account. If you have any questions about cashback, care managers are always ready to help you understand the "Help" section.
Good day!
EVA UA store and LetyShops team
I will supplement the review, Eva paid cashback in 45 days
Good day!
We are glad that the cashback has already been credited.
We wish you happy shopping.
Team LetyShops
Ordered on 27.11 Cashback credited on 13.01 Cashback turned out solid, I am also satisfied with the order. I will order more
Good day!
Thank you for sharing your shopping experience with cashback! :)
LetyShops team
cashback pay for 3-4 months, I will not use it anymore, no one wants to wait so long, the meaning is lost
Good day!
Partners need time to process and transfer information. We publish the waiting times on the page of the transition to the store, so that each user can read it before buying. As soon as partners transfer the commission, cashback changes its status to "Enrolled" :)
LetyShops team
I am not happy, they always redirect parcels, then there is no place in the parcel machine, then self-pickup is not possible, then something else. When they redirect parcels, the buyer does not receive cashback, so be careful.
Hello!
We checked the information about your order №009506334. At the specified address, Nova Poshta accepts orders up to 5 kg. The weight of the order exceeded the norms of the Nova Poshta branch at the address: Academician Pavlov, 134/16, so the redirection was made. We apologize for the inconvenience. Good day!
EVA UA store
I made an order for the amount of UAH 1880, everything came right except for hair dye, now I have as many as 3 packs of paint instead of a blonde brunette, mine was a mistake that I did not print the goods with the courier, which I was also waiting for 2 days could not reach me, according to this approach, you have to sit at home for 2 days and not go out !!!
Good day!
If you have any questions about delivery or goods, you must contact EVA.UA.
LetyShops team