Purchases at EVA.UA with cashback in France
Важливо!
- Для фіксації кешбеку після оплати замовлення способом NovaPay обов'язково потрібно повернутись назад до магазину EVA.UA, перейшовши по кнопці "Повернутись у магазин".
- Деякі замовлення можуть не відображатись в акаунті LetyShops автоматично. Якщо твоє замовлення не з’явилось - будь ласка, подай заявку в особистому кабінеті.
Reviews on EVA.UA (269)
Therefore, we publish only our customers' reviews.
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Lost cashback. Out of 4 orders, 2 were lost. with the first 2 for a large amount. All orders were placed. With the orders themselves, problems are rare, I never counted on speed. (Really long at times)
Hello!
The service receives all information about the order from partners. The purchase amount does not affect this process. Cashback can be lost due to an incorrect purchase order algorithm, violation of store conditions, or by mistake.
We sent inquiries through applications to find out the reason and refund the commission. To track the status and result, expand the field with the application in the personal account as in the example . We are waiting together. :)
The LetyShops team
Unfortunately, I can't give 5 stars, my cashback keeps getting lost. Thank you to the LetyShops team for responding to my requests. Only 2 of the last 5 cashbacks are lost. Unfortunately, Eve has bad site developers. The mobile version is not perfect. The menu constantly hangs on the screen, and you have to go back to the site several times in order to add the product to the cart.
Hello!
Checked the information in the account. We see that the cashback for orders from 9.11, 17.11, 20.11 appeared automatically. Regarding the purchase from 05.11, a request was sent to partners to clarify the reasons for non-payment. The application will be processed automatically :) If you have any questions, write to us in the "Help" section of the account.
Regarding technical difficulties on the store website, we recommend contacting EVA.UA support.
The LetyShops team
Well, it takes a very long time for the cashback to return (((or it just gets lost
Hello!
Katerina, we understand that you want to see the credited cashback on your balance as soon as possible :) As soon as the partners transfer the commission, the status changes. This usually happens before the waiting times that are available on the store page.
If a purchase was made and the cashback did not appear, you can always apply in the "My cashback" section. We will do our best to find it :)
The LetyShops team
The store is just slag, I don't recommend it to anyone. I placed an order on 14.11. They called me only on 18.11 and said that the basic goods that I desperately needed were not in stock. Despite the fact that the delivery time after ordering is specified as 1-3 days. Conclusion: -The relevance of information on the site is terrible -The availability of the product is terrible -Communication with the buyer is terrible -The time of processing the order is terrible and does not correspond to the specified terms at all Huge dislike!
in general, the service is great, and of course it's great that there is an opportunity to get cashback..but mine is lost for the first time in a long period of orders..waiting for a positive response from my side..
Ivanna, good day!
Thank you for applying. We have already contacted our partners to understand the situation. The request is processed automatically, but if you have any questions, do not hesitate to write to us in the "Help" section of the account :)
The LetyShops team
If you order not through the summer application, but through the site with the extension, then the cashback is lost. In 2 cases out of 3, I got lost, although I am sure that I did everything according to the instructions. therefore, I recommend buying through the app so that there are no problems.
Good day, Veronica :)
User orders are entered into the system. They are designed both through our application and with an extension for a browser on a computer. The device does not affect the fixation of cashback.
We recommend changing the payment method.
Other tips for successful enrollment can be found at the link .
The LetyShops team
Previously, cashback was always counted automatically, but in the last 4 months I made 2 orders and cashback is not automatically credited. I create an application and everything is decided in my favor, which spoils the impression a little, but in general it’s normal.
Good day, Sergey!
Thank you for sharing your shopping experience!
We receive all information automatically from partners. If the cashback did not appear, we send a request and expect a commission together with you.
For successful enrollment, we recommend:
- do not go to other tabs, banners, advertisements;
- do not close the browser or our application;
- make a purchase within 1 hour;
- add goods to the cart after going through our service;
- comply with the conditions of the store.
Other tips can be found at the link .
We are always ready to help. :)
The LetyShops team
Cashback is lost for the second time in six months. All conditions are met.
Hello!
Dear, the cashback may not appear due to a violation of the purchase algorithm, or due to an error in data transmission. Thank you for applying for cashback. Please track the process in your personal account. If there are any questions, our care service is always in touch in the "Help" section :)
The LetyShops team
I will write my dissatisfied review. I must say right away that I have no complaints about Letishops, but there is Eva for the store! 1 - A very long time to wait for cashback, minus one star for this. 2 - When ordering, Eva sends the order, and receipts, one for the return, and the second for payment. So, in the receipt for the return, the order number is the same as in the personal account, and in the check for payment, the order number is completely different! Why do this, let everyone decide for himself, but it's not difficult to guess. Minus a star for that. 3 - Order number 009652707, cashback was in letishops at the time of waiting for 200 UAH, and only 107 UAH came. It turns out that the cashback did not come in full, but only half of the amount that I was waiting for and which was declared after the order and was awaiting confirmation. Who is to blame for this and why I have no idea, but it is extremely unpleasant! Minus one star for that. As a result, Eva nevertheless confirmed the cashback, but a very long wait, a mismatch in the order number in the receipts and a mismatch in the amount of cashback spoil the whole impression of the store, as a result, a 2-star rating for the store!
Hello!
We are very sorry that you received unpleasant impressions from the order. We have registered the request №SR02120949 on this issue and sent a letter to your e-mail.
Please send a photo of the check and receipts so we can verify the information and provide clarification. Looking forward to your feedback.
EVA.UA store
