A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
no star, because I agree with many comments, the cashback that is granted to recurring customers is a mockery, it is a lie that they cannot do anything, it is evident that it does not suit them, they should be clear but we know very well in this world how money is handled , now I will clarify and publish, be careful with this page because the high cashback is only granted to new customers or is it a one-time basis..... I voluntarily put a star because if not, I couldn't send my comment until they had that. ..
Hello!
We are deeply sorry that you have such an opinion. Each store has its own conditions and cashback rates and we cannot affect their policies. All current terms are published on our website so that all users can know them before making their purchases with us.
All the best,
the LetyShops team
very nice things