Purchases at Oniks UA with cashback in Finland
Кэшбэк начисляется только за заказы из регионов, в которые магазин доставляет заказы.
Reviews on Oniks UA (9)
Therefore, we publish only our customers' reviews.
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I agree with the reviews for this store. I did not receive cashback from the store and the store does not even respond to requests. why Onyx remains on the list is not clear to me.
Good day!
We do not cooperate with the store directly, but through partners. We waited a long time for an answer to find out the reason for the loss of cashback, as well as to return the commission. He did not enter, so he was supported by a bonus from the service.
LetyShops team
I do not advise anyone to buy in this store. Especially if you want to get cashback. You will not receive it. I do not know who are the lucky ones who write in the reviews who received cashback during the month. More than 60 days have passed since my purchase and no cashback has been charged, although the order was made according to all the rules. Store managers do not even know about the letyshops website and how to calculate cashback. The best you get is a screenshot of your order. But since cashback is charged by the store, not letyshops, you will not be charged because they want to sneeze at you.
Hello!
We cooperate with the store not directly, but through a special affiliate program. An additional request has already been submitted for your order to clarify the reasons for the commission's delay.
We are also interested in resolving the issue. As soon as there is news, the manager will contact you in the address. We are waiting together :)
Sincerely,
the LetyShops team
The store does not adequately accept orders through the cashback service. For any reason, they call back and re-register or contact Instagram for registration. Before using the cashback, I ordered from them a couple of times - I formalized everything online, did not even call back for confirmation. I do not advise.
Hello Julia!
Unfortunately, we cannot influence the internal processes of the store's website.
We recommend that you contact the store's support and share your opinion. We are sure that your checkout experience will be valuable for our partners.
If the cashback for the purchase did not appear, create an application in your personal account, in the "Orders and Finance" section, by filling out the form (on the mobile version of the site or from a computer). We will try to find the order and return the cashback.
Sincerely,
LetyShops team
I paid for the order, placed it in accordance with all the rules, Cashback was not credited and the site does not even see Onyx's orders. The managers of Onyx themselves do not even know about Letyshops and that someone is making an order through this application. When they called me back, they said we see the order on our website (by the way, with the wrong calculation of the shipping cost)
Good day!
We contacted you in the appeal to understand the situation in more detail. It turned out that the order was placed over the phone. To accrue cashback, it is important to make a transition from our website, add an item to the cart, and complete a purchase. Only in this case, the store will see that you came from LetyShops and the cashback will be credited automatically.
Sincerely,
LetyShops team
I made an order and paid, but I didn't see it, the cashback is not credited.
Maxim, good afternoon!
Thanks for the comment.
We are sorry that the cashback for the order was not fixed.
There are a number of requirements that must be met in order to receive a reward. They are described in detail in the rules for purchases with cashback , as well as on the pages of partner stores.
To resolve your issue, an appeal to the care service has been created. Please answer so that we can help as soon as possible.
Sincerely,
LetyShops team
