Cashback is credited for booking of hotels and apartments only.
Attention:
You may lose your cashback if you have searched for other offers on price comparisons or similar websites. That's why we recommend that you delete cookies from your browser before clicking through from LetyShops to the store. More information can be found here.
For the second time, cash back is not credited to me on this website
Good morning.
Thanks for writing to us. We are happy to help you resolve this situation. We have already created a query in the Help service. You can find it in your personal account in the "Help" section. We look forward to your response.
Sincerely,
LetyShops team
I'm still waiting, I've been waiting for an answer for 15 days and I've sent them 2 messages.
Good afternoon.
We apologize for not answering for a long time. We see that the manager has already answered you in a query.
Sincerely,
LetyShops team
It seems to me a great delay not being able to receive the cashback that is made through the app from the mobile, today most of us make reservations with the mobile, not from a pc
Hello!
In fact, cashback is not credited for orders placed through the Booking.com mobile application (Android or iOS). When making a reservation from a mobile browser or our application, the cashback will appear in your account.
Greetings.
LetyShops team
They have told me that they will not give me a refund for making the reservation from my mobile ☹️
Hello!
Cashback is not credited for orders placed through the Booking.com mobile application (Android or iOS). When making a reservation from a mobile browser or our application, the cashback will appear in your account.
Greetings.
LetyShops team
I was a bit fly as to whether the cash bank would cash me, it was € 6 and the truth is that it took almost 2 months but in the end I arrived, very satisfied for the moment.
I put a star because I can't put on an angry face. This is a scam, I made a hotel reservation here, made the payment at the hotel and they never gave me back the percentage they say they offer. The same happened to me with aliexpress
Good afternoon.
Loss of cashback is an unpleasant situation. Things that can cause loss of cashback:
- third-party browser extensions;
- the use of promotional codes / coupons from other sites;
- transition during checkout in tabs / pages.
We created a help desk inquiry to resolve this matter. We will wait for an answer.
Greetings,
LetyShops team
It has been almost a month (26 days) since I checked out and they still have not returned the Cashback of the hotel that I have been. It still indicates that it is pending, when it had already been paid and the reservation has not been canceled. I have sent an email to support@letyshops.com, it has been 72 hours and still no response.
Good afternoon.
On the Booking service page, it is written that the refund is confirmed on average during 60 days from the actual date of departure from the hotel.
We apologize for not answering for a long time. We see that the manager has already answered you in a query.
Team
LetyShops.
I have also had problems with booking cashback, curious that with Chinese stores this does not happen to me.
Good afternoon.
Each store has its own conditions to credit the cashback. You can find these recommendations on the store page after the transition. If you have any difficulties or questions, you can always write to the customer service.
Greetings,
LetyShops team
I have made a reservation and nothing appears
Hello!
To clarify the situation and help you, we have created a query in the "Help" section. We will wait for your reply.
Sincerely,
LetyShops team
total lie. I booked through this letyshop company and they haven't returned anything ... it's a scam
Hello Valentina.
To help you solve this situation we have created a query in your personal account.
You can find it in the Help section or in your email.
Greetings,
LetyShops team