Purchases at Moyo.ua with cashback in Spain
- В період дії підвищення ("Гарячого кешбеку") кешбек за товари брендів Apple / LG / Samsung / Sony, а також товари з категорій Мобільні телефони / Смартгодинники / Фітнес-браслети / Планшети буде нарахований по стандартній ставці 0.5%.
- Кешбек за замовлення по безготівковому розрахунку нараховується по ставці 0.3%-0.5%. Спочатку кешбек з'явиться з максимальною ставкою, але при підтвердженні буде перерахований.
Кешбек не нараховується або буде відхилений за:
- ігрову консоль Sony PlayStation 5;
- купівлю подарункових сертифікатів, купонів, знижок на оплату і карток оплати рахунків;
- попередні замовлення;
- замовлення по безготівковому розрахунку (за рішенням Moyo.ua);
- замовлення, оплачені бонусами. Якщо оплата була частковою, кешбек нарахується на суму без урахування бонусів;
- замовлення, оформлені в додатку Moyo.ua;
- замовлення з регіонів, в які магазин не доставляє замовлення;
- замовлення, зроблені з корпоративної адреси @moyo;
- замовлення, зроблені співробітниками Moyo.ua.
- за замовлення, оплачені карткою з функцією кешбеку (наприклад, А-Банк, Спортбанк, Sense Банк, Моно тощо). Ця умова діє на період промо Moyo UA і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків, будуть відхилені під час звірки.
Що робити, щоб отримати кешбек:
1. Відключити блокування реклами.
2. Якщо в замовлення потрібно внести зміни, необхідно скасувати початкове замовлення через кол-центр, а потім заново оформити замовлення через LetyShops.
3. Замовлення по безготівковому розрахунку оформляти без індивідуальної знижки від магазину.
4. Юр.особам необхідно купувати товари за ціною сайту, щоб отримати кешбек.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 6 місяців після здійснення покупки.
Reviews on Moyo.ua (287)
Therefore, we publish only our customers' reviews.
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And we, that are not people. WHY WE ARE NOT ALLOWED CASH.
Alexander, good afternoon!
Thank you for writing.
Please don't be discouraged. Most likely, the limitation is related to the difficulty of transferring data on orders. If the terms of cooperation are changed, we will definitely update the information on the store page.
If you have any questions - write, we will be happy to advise.
Sincerely,
LetyShops team
I bought headphones, showed that only blue ones were available, I bought them online. In fact, it turned out that there are other colors as well. I didn't really like this non-docking, but I'm not critical. Cashback was rejected, I'm a little shocked, for the first time. I wrote in support, I'm waiting for the result.
Maxim, good afternoon!
Thank you for your comment and contacting the care service.
During the day, the care service manager will contact you and help you resolve the issue with the accrual.
We hope the headphones will only be useful.
Sincerely,
LetyShops team
LetyGold status. I ordered and paid for an air conditioner at Moyo.ua that costs UAH 10,100. Cashback did not appear within 24 hours. I turned to the care service. I corresponded with a representative of LetyShops for 5 days. Result: a representative of LetyShops suggested waiting 3-4 weeks for the "partner to send a response". Conclusion: Moyo.ua is a redneck store. LetyShops solves such issues "strangely".
Alexander, hello!
Thanks for the comment.
We ask you not to be upset, we will definitely help to resolve the issue. That's right, our manager sent a request to partners to understand why the cashback was not displayed. As soon as there is news, we will immediately announce it in open circulation.
Hope for your understanding. Have a great day!
Sincerely,
LetyShops team
I ordered smart watches from Moyo for a 6% increase in cashback. Due to a technical failure, the cashback did not appear in anticipation, but Letichops credited the cashback in full. Thank you Letichops for excellent service, customer support and understanding.
Good afternoon, Ruslan!
Thanks for the comment.
We were happy to help resolve the issue :) We hope that the cashback for future purchases will be recorded automatically.
Have a nice day!
Sincerely,
the LetyShops team
Cashback for Moyo UA is provided for Ukraine (except for Luhansk, Donetsk regions and Crimea). Separsky shop, for them in these areas not Ukrainians live. Don't buy anything from them.
Dmitry, hello!
Thank you for your feedback.
We understand your emotions. Perhaps the limitation is due to the difficulty of correct data transfer. We hope that soon the restriction on the provision of cashback by region will be changed.
If you have any questions about the work of our service - please contact. Have a good day!
Sincerely,
LetyShops team
I chose my TV. During Black Friday, moyo had an increased cashback of around 3%. I took the TV set for 20800, i.e. there is a decent cashback of UAH 624. So it turned out that moyo was the only store that took almost 250 UAH from me for delivery. Letyshops compensated 300 UAH and said that they would solve my question when they received an answer from moyo. But for 2 months there is no news. In fact, I bought a TV set for 20 thousand, turned out to be in the black for 50 UAH
Good day!
Thanks for the comment.
Unfortunately, we did not receive information on the order. We could not find out the reason for the non-accrual on our own. Perhaps it happened by mistake.
It is important for us to resolve this situation, so we turned to partners for help. As soon as there is news, the care manager will report the result in open call # 1495348.
Don't worry :) We are in touch!
Sincerely,
LetyShops team
The store sent a bonus to my order No. 1240306610 - UAH 100, thereby confirming that the purchase through letyshops was done. However, the main body of the cashback, about UAH 400, was never credited. The final answer from the store to the letyshops support did not come, and more than 2 months have passed since. Cashback will come - I will correct the review.
Hello!
Thank you for your feedback.
We understand how unpleasant it is when cashback is lost for some reason. To understand the situation and return the remuneration you expected, we sent a request to partners. As soon as information on our request appears, Victoria's manager will inform you.
We hope we can get an answer as soon as possible.
Sincerely,
LetyShops team
