Purchases at Moyo.ua with cashback in Spain
- В період дії підвищення ("Гарячого кешбеку") кешбек за товари брендів Apple / LG / Samsung / Sony, а також товари з категорій Мобільні телефони / Смартгодинники / Фітнес-браслети / Планшети буде нарахований по стандартній ставці 0.5%.
- Кешбек за замовлення по безготівковому розрахунку нараховується по ставці 0.3%-0.5%. Спочатку кешбек з'явиться з максимальною ставкою, але при підтвердженні буде перерахований.
Кешбек не нараховується або буде відхилений за:
- ігрову консоль Sony PlayStation 5;
- купівлю подарункових сертифікатів, купонів, знижок на оплату і карток оплати рахунків;
- попередні замовлення;
- замовлення по безготівковому розрахунку (за рішенням Moyo.ua);
- замовлення, оплачені бонусами. Якщо оплата була частковою, кешбек нарахується на суму без урахування бонусів;
- замовлення, оформлені в додатку Moyo.ua;
- замовлення з регіонів, в які магазин не доставляє замовлення;
- замовлення, зроблені з корпоративної адреси @moyo;
- замовлення, зроблені співробітниками Moyo.ua.
- за замовлення, оплачені карткою з функцією кешбеку (наприклад, А-Банк, Спортбанк, Sense Банк, Моно тощо). Ця умова діє на період промо Moyo UA і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків, будуть відхилені під час звірки.
Що робити, щоб отримати кешбек:
1. Відключити блокування реклами.
2. Якщо в замовлення потрібно внести зміни, необхідно скасувати початкове замовлення через кол-центр, а потім заново оформити замовлення через LetyShops.
3. Замовлення по безготівковому розрахунку оформляти без індивідуальної знижки від магазину.
4. Юр.особам необхідно купувати товари за ціною сайту, щоб отримати кешбек.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 6 місяців після здійснення покупки.
Reviews on Moyo.ua (287)
Therefore, we publish only our customers' reviews.
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They charge cashback with a fight, in general a lottery, I do not recommend it!
Good day!
If you lose your cashback, we are always ready to understand the reasons and help.
Sincerely,
LetyShops team
if you want to buy with cashback, then choose another store. Moyo does not comply with the conditions and the cashback does not return! "Information was rewritten by another source" excuse, because this is not the first time I buy with cashback and I know all the rules and follow them! Keep it up, you bastards.
Hello!
We got acquainted with the information in the appeal. We did not receive the order data. We turned to partners to find out the reasons. They reported that the purchase commission was transferred to another advertising resource. The manager described the possible reasons for this situation. We hope this will not happen again.
Sincerely,
the LetyShops team
I made two purchases with a difference in a month, one cashback has already been credited (earlier than the specified time), the second is still waiting. The service is great. The store pleased with communication and delivery times. Recommend
I do not recommend buying something from mine, cashbacks are rejected referring to the fact that someone intercepted another cashback))) Thank you for flying as a bonus.
Good afternoon, Eugene!
We sincerely believe that the manager's recommendations will be useful when making future purchases, and the situation will not happen again. We were glad to help :)
Sincerely,
the LetyShops team
I often shop at MOYO. Previously, there were no questions about the accrual and receipt of cashback from them. Over the past few months, they began to "lose" cashback in 100% of cases and it was not reflected in the account, although the Lety website recorded the transition and purchase. Only when contacting the care service with supporting documents, it was possible to receive their amounts. Now they simply began to reject cashbacks for already completed and documented purchases, without explaining anything to me or to the care service. I am extremely disappointed with this store and such a devil-may-care attitude towards customers.
Irina, good afternoon!
We do not cooperate with all stores directly, but through partners. We are sure that the store is interested in users making purchases and being satisfied.
We are always ready to contact partners and find out the reason for non-accrual.
We are waiting for an answer for your orders. The manager will definitely contact and report the result. We are waiting together.
Sincerely,
LetyShops team
The cashback was counted, after a month and a half and after three negative reviews and contacting the support service, letishops, to be honest, we thought that everything will be gone, but no, thank you very much. But to be honest, it shouldn't be that way, if you did everything according to the rules, then it should be counted without nerves and negative recommendations. The estimate has been changed, but in the past we will compare all the pros and cons, although earlier they would not even have thought to buy here, but now something like that. Thank you for your assistance.
Hello!
Thanks for your feedback.
We are glad that the issue was resolved positively. We are also interested in automatically registering cashback. Alas, loss situations sometimes happen. In this case, we submit a request to partners and do our best to resolve the issue as soon as possible.
Sincerely,
LetyShops team
I did not make a small order, at first the cashback was not credited, after contacting the letyshops support service everything was decided in my favor, which I am glad, but I would like everything to work without all sorts of forced calls.
Hello!
Nikita, we are always happy to take care of you :)
We believe that the situation will not repeat itself, since the order was not mistakenly transferred by partners to our system.
Sincerely,
LetyShops team
Even one point is too high a mark. I, like many others, probably decided to buy a smartphone at moyo through letyshops because of an increased cashback of 9%, fulfilled all the conditions, but they refused to charge me even a regular cashback. They say, they don't see that I made a purchase through their store. It is better to take an item with a lower cashback, but directly.
Good day!
Going from the LetyShops website is the main condition for getting a cashback. We understand that you expected to make your purchase profitable, but on the day of ordering the transfer from us was not recorded. The manager got in touch in the call and explained the situation.
You can check information about transitions in the "My Transitions" section in your personal account.
Sincerely,
LetyShops team
The same nonsense, they didn't get an increased cashback for buying a keyboard, there are no questions to Lety service, and moyo is a disgusting partner, judging by the number of complaints.
Hello Svetlana!
Each situation is individual. Unfortunately, people tend to share more negative experiences.
Partners informed that your order does not belong to our service, therefore they did not receive a commission. This could happen if:
- before making a purchase, click on the advertising banner;
- an ad blocker is installed on the device;
- there was a transition to another link, which overwritten ours;
- an extension is installed in the browser that affects the loss of cashback.
We sincerely hope that the recommendations will help in the future, and orders will be successfully recorded in the system.
Sincerely,
LetyShops team
Unfortunately, no cashback was charged. Although I chose this store among others with a similar price because of the increased cashback. They promised to find out the reason ... There are no questions to the store. The goods are high quality, delivered on time.
Igor, good afternoon!
Cashback really did not automatically appear in our service. It is important to understand why this happened so that the situation would not happen again.
The manager is waiting for an answer from the partners together with you. Be sure to contact in the application :)
Sincerely,
the LetyShops team
